Health centre services at Helsenorge

You can easily contact the health centre and school health service in your municipality via Helsenorge. You can find your health contacts, view and cancel appointments, and send messages. In some municipalities, you will also be able to book appointments.

A teenage girl gets vaccinated by a school nurse

If your municipality offers services on Helsenorge, you will find these by logging in. You can see your contacts under Health Contacts.

Healthcare services for pregnant women and children aged 0-5 years

Sending messages

If you are pregnant, you can send a message to the midwife service after your midwife has made an appointment for you.

You can send messages to the health centre on behalf of your child from Inbox. You can send practical questions to the office, or questions about your child’s health to the public health nurse.

When you receive a reply, you will get a notification via email, text message or the Helsenorge app.

View and change appointments

  • view your appointments with the midwife service
  • view your child’s appointments at the health centre
  • cancel an appointment if the time is inconvenient for you 

When you or your child receive an appointment, you will get a notification via email, text message or the Helsenorge app.

Learn more about municipal health services at Helsenorge in the video above (in Norwegian).

You can also find out more about health centres for children aged 0-5 years.

The school health service and health centres for adolescents

Sending messages

You can send messages on behalf of your child to the school health service from your Inbox.

If you are over 16 years of age, you can send messages to health centres for adolescents and the school health service.

When you receive a reply, you will get a notification via email, text message or the Helsenorge app.

View and change appointments

  • view your child’s appointments with the school health service
  • cancel an appointment if the time is inconvenient for you

When you or your child receive an appointment, you will get a notification via email, text message or the Helsenorge app.

Learn more about the school health service and health centres for adolescents (HFU).

See the health contacts in your municipality

All children and young people from 0-30 years of age will automatically be assigned a health contact in the health centre or school health service, as soon as the municipality connects to Helsenorge.

  • The health centre service in the municipality: Children 0-6 years
  • The school health service in the municipality: Children and adolescents 6-23 years
  • Health centre for adolescents: Adolescents 16-30 years

Health contacts for health centre are valid until 1st of August in the year in which the child reaches the age of six.

You will also find information about current and former GPs and other contacts in the municipal health service at Helsenorge.

Using health centre services on behalf of a child

To use health centre services at Helsenorge on behalf of a child, you must log in as yourself first. You can then choose who you want to view information for or carry out services on behalf of.

At Helsenorge, you can represent a child you have custody of and view their health data, subject to certain restrictions:

  • If one or more of the parents are registered at the same address as the child, both parents will be able to represent the child.
  • If neither parent is registered at the same address as the child, neither of them will be able to represent the child.

You can use Helsenorge on behalf of children under the age of 16. You are still able to view all their appointments, unless the appointment is exempt from parental access.

For adolescents over the age of 16, parents will no longer have access to services on behalf of their child. Anyone with a BankID or equivalent will be able to log in and use the services themselves.

You can find out more about the services you have access to on behalf of your child here.

Notification settings

If you have custody of a child, you will receive the same notifications for the child that you have chosen to receive for yourself. Learn more about profile settings, contact details and notifications.

Help and user support

Do you have any questions about using the digital service? Call Guidance Helsenorge on 23 32 70 00.

Do you have any questions about the school health service? Contact your municipality.

Helsenorge for young people (in Norwegian)

You can use Helsenorge from the age of 13. Read more about what you can have access to.

Content provided by Norsk helsenett

Norsk helsenett. Health centre services at Helsenorge. [Internet]. Oslo: The Norwegian Directorate of Health; updated Tuesday, April 15, 2025 [retrieved Wednesday, May 21, 2025]. Available from: https://www.helsenorge.no/en/help-services-in-the-municipalities/health-centre-services-at-helsenorge/

Last updated Tuesday, April 15, 2025