If a recipient of the minimum state pension still has to pay the user fee at a pharmacy or medical supplies store, Helfo will automatically reimburse the user fee afterwards.
Once Helfo has received information from the pharmacist or medical supplies store about the paid user fee, it may take up to three working days for the amount to be reimbursed.
Sjekk at du har riktig kontonummer registrert for frikort-utbetalinger fra Helfo
Dersom du treng endre eller legge inn kontonummer for frikort-utbetalingar frå Helfo, gjer du det her på Helsenorge.
Illustration: Morten Rakke / Helfo
Some recipients may find that their status as a recipient of the minimum state pension changes. If you have any questions regarding your status, please contact please contact Nav (nav.no, only in Norwegian).
You can find out whether you are exempt from having to pay user fees, and whether you have the status of a minimum pension recipient, by calling guidance Helsenorge (23 32 70 00).