Do you need someone to talk to or chat with?

When life gets difficult and you need someone to talk to, or you're worried about a child or young person who is struggling, there is someone you can turn to. Here is an overview of phone numbers and chat services where you can find help.

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Many things in life can be difficult to cope with when you’re on your own. That’s when it’s good to know there are many people you can turn to for help.

Here is a list of chat services, phone numbers and public services which you can use if you:

  • feel you need help
  • have any questions
  • think there’s something wrong with you
  • know someone who is having a hard time
  • feel lonely
  • have problems at home

... or maybe you just want to talk to someone.

Chat services at Ung.no

Ung.no brings together a range of useful services for people who just want someone to chat to. You can see which services are available relating to issues such as:

  • Feelings, thoughts and problems
  • Body, gender and identity
  • Bullying Substance abuse and addiction
  • Sex, contraception and pregnancy

You can also submit questions to Ung.no about anything you're wondering about, or search amongst previously asked questions and answers.

Overview of help services

Contact a public health nurse

Are you a child, adolescent or parent who needs to talk to a public health nurse from the school health service? As public health nurses are not currently visiting schools because of the coronavirus outbreak, many municipalities have set up their own helpline. See more about the telephone service on your municipality's website.

Kors på halsen (Norwegian Red Cross)

On the Kors på halsen website, you can chat or send e-mails to adults who are volunteers in the Norwegian Red Cross.

You can also call: 800 333 21
The phone line is open Monday - Friday from 2pm – 10pm
The chat line is available Monday - Friday from 2pm – 10pm

Mental helse

Via Mental Helse’s chat service sidetmedord.no, you can share your thoughts and feelings with other users or staff counsellors. The service is completely anonymous.

Mental Helse also has its own helpline, a free service which is open 24 hours a day, all year round. Telephone: 116 123.

Mental Helse's helpline is a pan-European helpline number, which means you can call 116 123 from wherever you are and be put through to the helpline in the country in which you live, provided it is an EU/EEA country.

SnakkOmMobbing.no (Blue cross)

At SnakkOmMobbing.no, children and young people who are affected by bullying can chat with a safe professional. The service is provided by Blue Cross Norway and completely anonymous, and you decide how much you want to share and when to end the chat. The service is free.

The service is available:
Monday - Thursday from 9am – 9pm
Friday from 9am - 3pm
Sunday from 3pm - 9pm

BARsnakk (Barn av rusmisbrukere - BAR)

Chat about what's on your mind. Completely anonymous. A chatroom for people who have a mother, father or loved one with substance abuse problems.

The service is available:
Monday to thursday from 5pm - 8pm

Crisis hotline for children and adolescents

The child welfare service’s crisis hotline is aimed at children and adolescents who are the victim of violence, abuse or neglect, or anyone who is concerned about someone they know. The crisis hotline is now open 24 hours a day, seven days a week.

Telephone: 116 111
Telephone from abroad: +47 954 11 755
Text: 417 16 111
E-mail: alarm@116111.no

Ung.no (Norwegian Directorate for Children, Youth and Family Affairs)

Ung.no is the government's information channel and questions and answers service for anyone aged between 13 and 20. At ung.no, you will find information about issues you are concerned about. You can also ask questions about virtually anything via ung.no/oss.

Kirkens SOS

A 24/7 crisis hotline 22400040 and text telephone for the deaf 55 32 56 97. Kirkens SOS is there for people who need someone to talk to.

SOS-melding is a form of e-mail, which you can access through Kirkes SOS’s website via an anonymous profile. Anyone who writes to SOS-melding will receive a reply within 48 hours.

SOS-chat is a chat service for anyone who needs someone to talk to.

Rusinfo (National drug helpline)

National information service concerning substance abuse and support services. Experienced counsellors answer questions relating to alcohol and drug problems. Substance abusers themselves, relatives and professionals are all welcome to contact us anonymously.
Telephone: 915 08588
The service is available: Monday to friday from 11am - 6pm
Chat or ask questions online

Norwegian Red Cross helpline on forced marriage 

Telephone: 815 55 201
Mobile: 926 26 488

Helpline offering information and guidance on how to deal with situations involving forced marriage, female genital mutilation and honour-based violence.

Support hotline for victims of crime

Telephone: 800 40 008
Anyone affected by criminal acts, whether directly or as a relative, can contact the support hotline for support, advice and guidance. The phones lines are open every weekday between 9am and 3pm.

The VO-helpline - Norwegian Domestic Violence Helpline

Telephone: 116 006
The domestic violence helpline 116 006 is a helpline for anyone who is experiencing domestic violence or abuse. The helpline is open 24 hours a day and you can call from anywhere in Norway. You can talk about your experiences and get help, advice and answers to questions. You can call anonymously and the service is completely free of charge.

SnakkOmPsyken.no

At SnakkOmPsyken.no, children and young people can chat with a safe, adult professional about any thoughts and feelings they are concerned about. The service is provided by Blue Cross Norway and completely anonymous, and you decide how much you want to share and when to end the chat. The service is free.

ROS (Consulting About Eating Disorders)

Telephone: 94817818
Telephone hours: Monday from 5pm - 9pm, Tuesday from 10am - 3pm and 5pm - 9pm, Wednesday from 5pm - 9pm and Thursday from 10am - 3pm and 5pm - 9pm

Chat: Monday from 5pm - 9pm, Tuesday from 11am - 3.30pm, Wednesday from 10am - 3.30pm,Thursday from 10am - 3.30pm, friday from 1am - 3.30pm.
E-mail: veiledning@nettros.no (a reply can be expected within a week)

ifengsel.no

Ifengsel.no is a chat service for people who have a mother or father in prison, or know someone who does. You can talk to us about prison, how you are feeling or coping, or anything else you have been thinking or wondering about relating to this issue. We are open every Wednesday and Friday from 3pm to 10pm. The service’s opening hours have now also been extended to include Thursdays (through to Easter initially) from 10am to 3pm.

Ungdomstelefonen - youth helpline (UT)

The Ungdomstelefonen youth helpline is a free low-threshold help and support hotline provided by Skeiv Ungdom (Queer Youth of Norway) where adolescents answer questions from other adolescents about falling in love, sexuality, gender, identity, activities and safer sex.

Telephone hours: tuesday - thursday from 6pm - 10pm.
The chat line is available sunday - thursday from 6pm - 10pm.

Sex og samfunn

Via Sex og samfunn’s chat line, young people from across Norway can talk to qualified health professionals about sex, sexuality and sexual health.

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Other support services

Norwegian Ombudsman for Children (Barneombudet).

The Ombudsman for Children is the spokesperson for children and adolescents. They strive to promote children's rights.

Norwegian Directorate for Children, Youth and Family Affairs (Bufetat)

Bufetat offers a range of services aimed at children and adolescents.

Child Care Emergency Unit (Barnevernvakten)

You can get in touch with Barnevernvakten if you or someone you know is the victim of violence, sexual assault, neglect, female genital mutilation, forced marriage, or parents who are addicted to drugs or alcohol.

Child and Adolescent Psychiatric Outpatient Clinic (BUP)

BUP offers assessment and/or treatment of various types of problems relating to the mental health of children and adolescents.

Blue Cross Norway Compass

Therapy and counselling for young people between the ages of 13 and 35 who have grown up in a home with alcohol or other substance abuse problems. No referral is needed. The Compass service also offers online therapy.

Bruk Hue

Campaign against digital bullying.

DIXI Resource Centre for Rape Victims

Telephone: 22 44 40 50
Mobile: 930 58 070

DIXI works to help those who have been the victim of rape and their relatives, disseminate information about late injuries and consequential injuries, and runs education and information campaigns.

National Association for the Prevention of Self-Harm and Suicide (Landsforeningen for forebygging av selvskading og selvmord)

Telephone: 955 20 848
E-mail: post@selvskading.org
Advice and information relating to the issue of self-harm/suicide for relatives, users, professionals and others. Telephone hours: Sunday - Thursday from 4pm - 8pm. Outside office hours, you can send a text message or e-mail and you will be contacted.

Norwegian Association Against Sexual Abuse (NAASA)

NAASA (Landsforeningen mot seksuelle overgrep) is a member-based interest organisation that works to ensure that people who are affected by sexual assault are heard.

Livserfaringsbibliotek (The Human Aspect)

Here, you can watch interviews with people from all over the world who share how they overcame their greatest challenge. Their stories are both educational and inspiring.

So far, most of the interviews have been conducted in English (although many interviews are of Norwegians), but some are also in Norwegian.

Mental Health Youth (Mental Helse Ungdom)

An interest organisation for children and adolescents up to the age of 30 working to improve transparency relating to mental health, the prevention of mental health problems and the promotion of better mental health services.

Norwegian Psychological Association (Norsk psykologforening)

The Norwegian Psychological Association has prepared an overview of various helplines and chat services.

Assault centres (Overgrepsmottak) - Overview of assault centres around the country

Assault centres are a crisis service for young people and adults, men and women who have recently been the victim of rape, attempted rape or other similar sexual offences.

Next of Kin Centre in Oslo (PIO) - Children and young people

Chat and counselling helpline for anyone up to the age of 25.

SEIF – Self Help for Immigrants and Refugees

Self Help for Immigrants and Refugees (SEIF) is an independent voluntary organisation which helps immigrants in Norway to find their way around Norwegian society and obtain enough information to overcome their own problems.

SPISFO (Eating Disorder Association)

Telephone: 22 94 00 10
Here, you can talk to others who have personal experience of eating disorders or who are a relative of someone who does.

Utsatt mann (Vulnerable Man)

Website run for and by men who have been the victim of sexual assault.

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Bildetolktjenesten (Video Interpreter Service)

Do you need an interpreter when using a phone or chat service? Watch a video from the Norwegian Labour and Welfare Administration (NAV) about their video interpreter and remote interpreter services.