Coronavirus information hotline

The information hotline is a nation-wide service where you can get answers to your questions related to the coronavirus. The lines are open Monday-Friday from 08:00 to 15:30.

Topics that are not handled by the information hotline

The information hotline is operated by the Norwegian Directorate of Health. Some topics are therefore handled by others. 

Work:

Employers and employees can contact the Norwegian Labour Inspection Authority with questions related to entry into Norway, quarantine rules and infection control at work.

You can find the contact details for the Norwegian Labour Inspection Authority here (arbeidstilsynet.no)

You can find further information on the measures for infection control at work here (arbeidstilsynet.no) (in Norwegian).

Vaccines:

The responsibility for the Norwegian coronavirus vaccination program lies with the Norwegian Institute of Public Health. Questions related to vaccination and your own status of health should be directed to your local municipality or to your doctor.

Who can enter Norway:

The Ministry of Foreign Affairs (UD) will handle questions related to who currently has access to and can enter Norway from abroad. More information is available at UDI.no or by calling: 23 35 16 00. The lines are open Monday–Friday from 10:00 to 14:00.

Local information:

Questions related to local rules and recommendations as implemented by the local municipalities cannot be handled by the national information hotline. Please refer to the website of the local municipality.

Reporting a criminal offence:

Reports related to a potential criminal offence (i.e. acts not in compliance with measures for infection control that are regulated by law) should be directed to the police. Reports of violations related to other measures of infection control - e.g. at a school - should be directed to the local municipality.

Violations related to measures for infection control at the workplace should be reported to the Norwegian Labour Inspection Authority (arbeidstilsynet.no). 

Information in several languages

The information hotline is available in the following languages:

  • Norwegian
  • English
  • Arabic
  • Somali
  • Polish
  • Urdu

Call 815 55 015. A menu option will guide you to your preferred choice of language.  From abroad, call +47 21 89 80 42.