Municipal health services at helsenorge.no
You can contact the healthcare services in your municipality easily and securely via helsenorge.no. You can find your health contacts, view and cancel appointments and send messages. In some municipalities, you will also be able to book appointments.
Only Oslo, Bergen and Haugesund municipalities currently offer these services. However, Stavanger will start offering them in spring 2021.
As soon as your municipality connects the health clinic and school health services to Helsenorge, these services will automatically become available to you as well.
View appointments with the health clinic and school health service
- view your child’s appointments with the health clinic or the school health service
- notify the service if the time is not convenient, via cancel appointment
When your child is given an appointment, you will receive a notification by email or text message.
Send a message to the health clinic and school health service
You can send messages on behalf of your child to the health clinic or school health service from your inbox. You can send messages of an administrative nature to the office, and questions of a medical nature to the public health nurse.
When you receive a reply, you will be notified by email or text message.
See the health contacts in your municipality
All children and young people from 0-30 years of age will automatically be assigned a health contact in the health clinic or school health service, as soon as the municipality connects to Helsenorge.
- The health clinic service in the municipality: Children 0-6 years
- The school health service in the municipality: Children 6-23 years
- Health centre for adolescents: Adolescents aged 16-30 years
Health contacts for health clinics are valid until 1st of August in the year in which the child reaches the age of six.
You will also find information about current and former GPs and other contacts in the municipal health service at Helsenorge.
Using Helsenorge services on behalf of a child
To use Helsenorge.no on behalf of a child, you must log in as yourself first. You then choose who you want to view information for or carry out services on behalf of.
At Helsenorge, you can represent a child you have custody of and view their health data, subject to certain restrictions:
- If one or more of the parents are registered at the same address as the child, both parents will be able to represent the child.
- If neither parent is registered at the same address as the child, neither of them will be able to represent the child.
You can use Helsenorge on behalf of children under the age of 12. When a child reaches the age of 12, parental access will automatically be reduced. Once a child reaches 12 years of age, you will therefore no longer be able to send messages on their behalf. You will still be able to view all their appointments, unless the appointment is exempt from parental access.
For adolescents over the age of 16, parents will no longer have access to services on behalf of their child. Anyone with a BankID or equivalent will be able to log in and use the services themselves.
You can find out more about the services you have access to on behalf of your children here.
If you have custody of a child, you will receive the same notifications for the child that you have chosen to receive for yourself. Learn more about profile settings, contact details and notifications.
Help and user support
If you have any questions about using the digital service, call the helsenorge.no helpline on 23 32 70 00.
Contact your municipality if you have any questions about the school health service.