Terms of use for Helsenorge - processing of personal data
Helsenorge processes personal data in a secure manner and in accordance with the Norwegian Personal Data Act. The information on this page explains what this means in further detail.

Illustration: Håvard Bøhm
- Data controller and data processor
- How we protect your data
- Your rights
If you want to use the services for which you have logged in at Helsenorge, we require your consent in order to process your personal data.
Consent for the processing of personal data at Helsenorge has been split into different levels. This means that you can choose to consent to a few, more or all services at Helsenorge. You can read more about the different levels of consent here.
The information on this page explains how we process your personal data. Processing will vary depending on the services you want to use and the consent you have given.
The full terms of use of Helsenorge services can be found here (PDF).
Personal data refers to information and assessments that may be linked to you as an individual, e.g. national ID number, IP address, address and your prescriptions. Processing of personal data may refer to collection, storage, registration or disclosure of such data.
Data controller and data processor
The data controller is the party that determines the purpose of the processing of personal data, as well as which tools are to be used.
Norsk helsenett is the data controller for information about you in connection with your use of Helsenorge and its services.
With regard to external services that are available via Helsenorge, the various different service providers will be the data controllers for their respective services. Information about the data controller must be available when the different services are used.
The data processor is the party that processes personal data on behalf of a data controller.
Norsk helsenett (NHN) is the data processor and undertakes the technical operation and maintenance of Helsenorge.
The data that we process
- Your national ID number or D number.
- Your name, gender, address and information about your parental responsibilities.
- The consent you have provided, as well as other settings that govern your use of the services at Helsenorge.
- Information you choose to register, such as the setting up of text message notifications, opt-outs and authorisations.
- Information about the time of login and the services you use or that other people use on your behalf, but no details of the actual use.
Display
- The Norwegian National Population Register (name, address, family relations, as well as next-of-kin status and parental responsibility)
- The contact and opt-out register (telephone number and e-mail address) of the Norwegian Agency for Public Management and eGovernment
- The GP Register
- Prescription Intermediary
- Summary care record
- Other registers with which you have been in contact
Disclosure
Anonymous data on service usage
- Web browser and browser settings
- Operating system
- Screen resolution and number of colours
- Internet connection
- Pages visited at Helsenorge and time of the visit
- Which page you arrive at Helsenorge from
Data retention
Confidentiality
How we protect your data
- encrypt communication to and from our services.
- restrict access to personal data for our employees, as well as data processors and subcontractors that process such data on our behalf.
- have implemented extensive physical, technical and organisational measures to secure data in the best possible way.