Services at helsenorge.no
At helsenorge.no, you will find several digital services you can use to follow up your health.
In order to use Helsenorge’s services, you must first give your consent to your health data being used. You can withdraw or amend this consent at any time.
Helsenorge offers a range of services to help you and your next of kin to keep track of your health situation, rights and treatment.
Here you will find secure digital health services. Only you will have access to your health data, unless you give other people power of attorney to use the services on your behalf.
The services are currently only available in Norwegian.
You can use the Helsenorge services to keep better track of your health and the healthcare you receive.
The following services are available on helsenorge.no. Some of these services are being tested and may only be available to certain people, regions, or regional health authorities.
These are services where you can carry out actions yourself, without the assistance of a healthcare professional or anyone else.
These are services that give you access to data that is stored about you, in order to improve healthcare services and manage them in a better way, to make sure you receive better healthcare.
These are services which are not Helsenorge services, but which are relevant and related to them, and which we therefore provide a link to.
At the top of the page, when you click on your name, a menu called Profile and Settings will appear. Here you will find services concerning how you use Helsenorge, and who you can use services on behalf of.
A full overview can also be found in the article Services at helsenorge.no.
At helsenorge.no, you will find several digital services you can use to follow up your health.
In order to use Helsenorge's services that require you to log in, you must first give your consent for Helsenorge to:
You can withdraw or amend this consent at any time.
Data that is stored about you will only be retained for as long as is necessary in order for you to use the services. If you withdraw your consent, all data about you will be deleted, except for data concerning consents and opt-outs.
If you give your consent, we will collect data from the National Population Registry, the Agency for Public Management and eGovernment's Contact and Reservation Registry, and the General Practitioner Registry.
You can choose between three levels of consent:
More information on the various levels of consent is given below:
With this option, you will be able to view data that has been registered about you in the health and care sector, and request correction and deletion of some of this information.
It gives you access to:
This access level gives the same access as described above, but it also enables you to view medical records from hospitals that healthcare professionals have made available digitally.
This means that in addition to everything that is referred to above under Basic access, you will also be able to:
With full access, you will be able to access all services that are available on Helsenorge. In other words, all the actions referred to above, in addition to viewing information about appointments and test results, and receiving letters, forms, etc. for you to complete.
This option also enables you to:
Using the digital services offered on helsenorge.no is voluntary. If you do not wish to use them, you have several options depending on the service concerned.
You can remove your access to the services provided on helsenorge.no, for example if other people also have access to your BankID or other log-in details.
You can do this yourself in Using healthcare services and schemes ("Bruk av helsetjenester og ordninger"), which you will find in the top right-hand menu, or by filling in and submitting form number one below. You can also do this for children for whom you have parental responsibility.
You will then not be able to gain digital access to your health data on helsenorge.no, but you will still have access to services on behalf of others if you have parental responsibility or power of attorney to do so.
Please note that if you remove your access to the services at helsenorge.no, you will not automatically opt out of the summary care record as well.
If you wish to re-open the access, you must fill in and submit form number two (for adults) or number four (for children) below.
You can withdraw your acceptance of helsenorge.no's conditions of use (in Norwegian). If you wish to do this, you must first delete all powers of attorney and then withdraw your acceptance.
You cannot opt out of the Patient record service itself, but you can remove your digital access to this service on helsenorge.no. You can also do this for children for whom you have parental responsibility. You can do the same by completing and submitting form number 1 (for adults) or number 3 (for children) below. Healthcare professionals will continue to have access to your health data via their systems.
If you wish to re-open the access, you must complete and submit form number two (for adults) or number four (for children) below.
Read more about digital access to Patient records (in Norwegian).
You can remove your digital access to Summary care record on Helsenorge. You can also opt out from having a Summary care record.
If you have opted out of having a Summary care record, you can change your mind within 30 days and ask to have the data in your Summary care record restored.
If you subsequently decide that you would like a Summary care record after all, you must ask to have a new one created. The Summary care record will then not contain historical data about medicines or critical information about your health.
Read more about opting out from having a Summary care record (in Norwegian).
Helsenorge.no has established stringent security requirements in order to protect the data that is stored about you.
Many of the services that are available on helsenorge.no collect information from regional health authorities in a secure manner, and then display it to you when you are logged in. These services do not store any data, and the information will disappear from helsenorge.no when you log out.
Other services require data to be stored on helsenorge.no, such as when you send a message to your GP or a hospital, and when you get a response from them.
Read more about privacy concerning the services at Helsenorge (in Norwegian).
Content provided by Norsk Helsenett
Last updated Wednesday, December 5, 2018