Granting others power of attorney to use Helsenorge on your behalf

If you want your next of kin to be able to use Helsenorge on your behalf, you can authorise them by granting power of attorney. They will then be able to book appointments and request repeat prescriptions for you, and they will also be able to view data relating to your health.

How to grant power of attorney at Helsenorge

You need to be logged in to Helsenorge in order to grant power of attorney. 

  • Go to Settings and click Powers of Attorney
  • Enter the last name and national identity number of the person you want to grant power of attorney to
  • Select how long the power of attorney will be valid for
  • Select the service area the power of attorney will be valid for
  • Click Create Power of Attorney

The person you are authorising will receive a notification from Helsenorge that the power of attorney has been created.

When can the power of attorney be used?

Your application will be processed as quickly as possible, and no later than 30 days after it is submitted.

Once the application has been processed, there is a 14-day waiting period before the person who has been been granted the power of attorney can log in and use the services on Helsenorge.

The 14-day waiting period allows time to identify and stop incorrect or unwanted powers of attorney.

If you notice that something is wrong, or you no longer want the power of attorney to be valid, you can delete it under Settings > Powers of attorney on Helsenorge.

If everything is correct, you do not need to do anything. The power of attorney will become available automatically when the waiting period has ended.

Power of attorney

You may give power of attorney to other people to use services at Helsenorge on your behalf, and you may obtain a corresponding power of attorney from others.
Log in to Power of attorney

  • Before you can grant power of attorney, you need to consent to Helsenorge collecting, compiling and processing your health data. You need to give such consent in order to use Helsenorge at all. If you have not already given your consent, you can do so under Settings and Your consent to use Helsenorge. Here you will also be able to change your consent.

    Go to Settings.

What you can grant power of attorney for

When you create a power of attorney, you can choose what the power of attorney will be valid for based on your needs and those of the person who will be using Helsenorge on your behalf. You can, for example, select that the power of attorney will be valid only for access to your health data or access to your medical records. You can also select that the person who you grant power of attorney to will be able to carry out activities such as booking appointments with your doctor.

Select service area

The different services on Helsenorge are split into three groups, referred to as service areas. You can select that a power of attorney will be valid for one, two or all three service areas.

If new services are added to Helsenorge, the power of attorney will automatically apply to these services if they are affiliated with the selected service area.

Service areas on Helsenorge

  • If you choose this service area, the person you have granted power of attorney to will be able to:

    • view data registered in relation to you in health registers (including prescriptions, summary care record and vaccines)  
    • view data related to your GP  
    • view test results  
    • request correction of errors in registers  
    • view information about any research projects you are participating in  
    • manage your profile settings  
    • view documents that you have not hidden from those with power of attorney 
    • obtain an overview of your consents and opt-outs  

  • If you choose this service area, the person you have granted power of attorney to will be able to:

    • view your medical records  
    • view entries made by healthcare professionals in your medical records  
    • request correction of errors in your medical records

  • If you choose this service area, the person you have granted power of attorney to will be able to:

    • book and manage your appointments  
    • obtain an overview of your referrals
    • obtain an overview of your health contacts
    • communicate with healthcare professionals and other contacts  
    • view your prescriptions and request repeat prescriptions  
    • view your vaccination card  
    • record information in your summary care record  
    • use digital tools  
    • use new services that are linked directly to the prevention, treatment or monitoring of your health issues  

Modify or terminate powers of attorney

You can change or delete a power of attorney on Helsenorge at any time. You do not need to provide a reason.

How to delete a power of attorney you have received or granted:

  • Log in to Helsenorge.
  • Under Who do you want to use Helsenorge on behalf of, select yourself.
  • Go to Menu
  • Select Ssettings
  • Select Power of attorney

Here, you can delete the power of attorney.

You can only change powers of attorney that you have granted yourself, not powers of attorney that you have received. If you change a power of attorney, the existing power of attorney will be terminated and replaced with a new one.

Questions and answers about powers of attorney

  • A power of attorney is a form of declaration that authorises someone else to view your health data and use services at Helsenorge on your behalf.

    If, for example, you want one of your next of kin to be able to use Helsenorge on your behalf, you can log in and grant power of attorney for them to do so. You can also grant power of attorney by using a paper form.

  • You must be 18 years or older to be authorised to use Helsenorge on behalf of others.

    The person granting the power of attorney must be 16 years or older.

  • A power of attorney may be valid for a limited or unspecified period of time.

  • You can modify or terminate a power of attorney you have granted at any time. Powers of attorney that are still valid can be modified. You do not need to provide a reason to modify or terminate a power of attorney.

You can also use paper forms

You can grant or delete a power of attorney without logging in to Helsenorge. You can use the following paper forms:

Content provided and quality-assured by Norsk helsenett

Norsk helsenett. Granting others power of attorney to use Helsenorge on your behalf. [Internet]. Oslo: The Norwegian Directorate of Health; updated Monday, May 26, 2025 [retrieved Saturday, October 10, 2026]. Available from: https://www.helsenorge.no/en/power-of-attorney/using-helsenorge-on-behalf-of-others/granting-power-of-attorney/

Last updated 26. May 2025

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