The COVID-19 certificate gives you an overview of the COVID-19 vaccinations which have been registered for you in the Norwegian Immunisation Register SYSVAK, COVID-19 tests you have had and any previous COVID-19 infection.
How do you access your COVID-19 certificate?
If you have a national ID number or D-number, you can access your digital COVID-19 certificate by logging in to helsenorge.no. You can use BankID, BankID on mobile, Buypass ID on smart card, Buypass ID on mobile or Commfides e-ID. Find out more about how you log in to helsenorge.no.
The COVID-19 certificate has two control pages, one for Norway and one for the EU/EEA. Remember to use the control page for EU/EEA when traveling, also when entering Norway.
What do you see in your COVID-19 certificate?
The COVID-19 certificate shows information about
- your most recent COVID-19 vaccination
- your COVID-19 recoveries during the past six months*
- your recent negative test results for COVID-19
This is your personal data, which you can show to other people if you wish. You will then be able to use the control pages with QR codes.
The information is obtained from the National Institute of Public Health and is not stored by Helsenorge.
*Valid documentation of having had COVID-19 disease is an approved PCR test, antigen test or antibody test (not a rapid antibody test). If you know or suspect you have had COVID-19 disease, but you have no valid documentation to prove it, you can take an antibody/serology test (not a rapid antibody test) via a microbiological laboratory which reports to the MSIS laboratory database.
It is not possible to register test results from previously proven COVID-19 disease from abroad in MSIS.
For valid documentation of having had COVID-19, see Test results.
Control pages for Norway and the EU/EEA
You may be asked to show the COVID-19 certificate at border crossings within the EU/EEA, entry into Norway, domestic use in Norway or in other situations where this information is required.
Illustrated guides for how to use the COVID-19 certificate
The COVID-19 certificate consists of two different control pages:
- The control page for Norway, which is either green og red, shows whether the certificate is valid for events based on national rules. These are the rules that determine whether the Norwegian COVID-19 certificate is given a green or red light.
- The EU/EEA control page, which is blue, can be used for border crossings. The rules of validity vary between countries. At Re-open EU you will find an overview of this.
The validity of the COVID-19 certificate will automatically be updated each time you retrieve it.
You can access your digital COVID-19 certificate by logging in to helsenorge.no. You can download your digital COVID-19 certificate to your mobile phone or tablet. It is not necessary to print the certificate if you have this available digitally. If you still want a printout, please arrange this yourself.
Rules which gives a green or red light in the COVID-19 certificate
The COVID-19 certificate shows whether you have recently had a negative test result, whether you have been vaccinated or whether you are immune after having had COVID-19 disease. Different rules have been drawn up for the COVID-19 certificate which determine whether you are given a green or red control page in your Norwegian COVID-19 certificate.
Green and red certificates are only valid for domestic use in Norway, while the information given on the extended control page will be checked when entering Norway and when travelling to other European countries.
These are the rules that determine whether the COVID-19 certificate is given a green or red light in Norway:
Rules which give a green or red light in the COVID-19 certificate
You will get a green control page if any one of the three components (vaccination, immunity and negative test result) meets the requirements set out in the rules. If you get a green control page for more than one of them, the one with the longest duration will apply. There are differences between what results in a valid certificate (green control page) and how long the certificate is valid for (technical validity).
The COVID-19 certificate can be downloaded and used without internet access, or a paper version can be printed out and used. When the certificate is used in this way, it will have a limited duration of 90 days from the time of downloading or printing. Even if your full or protected status lasts longer than 90 days, you will either need to download it or print it again after 90 days in order to obtain a new valid certificate.
If you use the certificate on an app and are connected to the internet, an expiry date of up to 90 days into the future will be shown.
This does not mean that persons with “protected” or “vaccinated” status are only protected for 90 days.
The COVID-19 certificate is only valid for 90 days into the future in order to prevent it from being misused, and to ensure that the certificate is consistent with what we know about virus, immunity and vaccines at all times.
COVID-19 certificate for non-digital users
If you are unable to use a smartphone, PC or tablet, you can order a COVID-19 certificate by post. You can also call the information hotline and ask to be sent a paper version of your COVID-19 certificate in the post. Please note that only the person who needs the certificate can call for assistance.
However, due to strong demand, it is recommended that the digital solution be used wherever possible, so that those with no alternative can get help. In the digital solution, it is also possible to print the certificate on paper.
Ordering via letter in the post
To order a COVID-19 certificate by post, you must have a Norwegian national ID number or D number. This applies for example to:
- Persons who have a guardian. A guardian can order on behalf of the person concerned, provided that Helfo has registered the guardianship.
- Persons who are resident in Norway but do not have an address registered in the National Population Register.
- Persons who are resident abroad and do not have an address registered in the National Population Register.
- Persons who are unable to call Helfo themselves and request a certificate.
What information must the letter contain?
Your letter must state that you wish to receive a COVID-19 certificate and give the following information:
- Name, Norwegian national ID or D number, residential address, and the address you want the certificate to be sent to
- Copy of valid ID (passport, Norwegian driving license or ID card)
You can use the following form to fill in the necessary details:
Order a COVID-19 certificate for non-digital users (PDF, Bokmål)
Where should I send it?
Send the letter and the copy of your ID to:
If you have a valid COVID-19 certificate, ift will be sent to you by post. It is not possible to have COVID-19 certificates sent to a digital mailbox. If your request contains errors or incomplete information, Helfo will not be able to dispatch your COVID-19 certificate.
You will normally receive your COVID-19 certificate within one to two weeks.
Ordering by phone
- Have your Norwegian national identity number or d-number near at hand
- Call the information hotline:
- Opening hours at 08.00 - 15.30, Monday to Friday
- From Norway: 815 55 015
- From abroad: +47 21 89 80 42
The case officer will ask you to provide your national identity or d-number, your name and your registered address. Unfortunately, if the name and address you provide do not match your registered address, you will not receive the COVID-19 certificate. You must then contact the population register to check what is registered about you.
If you have a valid COVID-19 certificate, this will be sent by post.
Please note that it may take a week before you receive the certificate. You will therefore not be sent a COVID-19 certificate based on a negative coronavirus test because the test result is only valid for 24 hours.
Be aware that the certificate is valid from 90 days after printout.
You can use the solution for non-digital users described above if you are resident abroad and have a Norwegian national ID number or D number, but no bankID or other authorisation solution which gives you access to helsenorge.no. This assumes that your address abroad is registered with the National Population Register.
Don't have access to helsenorge.no?
If you do not have access to helsenorge.no, you can also give other people power of attorney (PDF) to print out your COVID-19 certificate. It takes at least 30 days to process requests for power of attorney. Please note that this power of attorney also gives access to other health data available via other digital health services on helsenorge.no.
Do the dates of birth on your COVID-19 certificate and passport differ?
The COVID-19 certificate obtains the date of birth from the National Population Register. Some people have been given a D number which does not include the actual date of birth.
If you are using a foreign passport with a different date of birth, you can contact the Norwegian Tax Administration to request an explanatory confirmation of this.
You can also see how to apply to have the date of birth altered in the National Population Register.
Can't find your vaccination or test details in the COVID-19 certificate ?
Can’t find a vaccine?
The COVID-19 certificate retrieves the vaccination information from the Norwegian Immunisation Registry, SYSVAK. Only the most recent vaccination is shown on the certificate; previous vaccinations are shown on the vaccination page. If you cannot see your most recent COVID-19 vaccination, it has probably not been registered.
It may take some time between you being vaccinated and it being registered in SYSVAK. If the vaccination is not shown, you can contact the centre where you were vaccinated, so that they can register it.
Can’t find a COVID-19 test?
The summary shows the most recent test to be registered for you during the last seven days. You will only see the most recent test if COVID-19 was not detected.
If you have recently had a positive test result, your most recent test may be hidden. You will then normally have to wait a few days before you can present a negative test result.
On the test results page, you will be able to see all the COVID-19 tests you have had. If your test is missing from this page, it may not have been registered. You can contact the test centre and ask them whether they have registered your test result.
Have you had COVID-19 but cannot see any information about it?
You will normally be protected if you have had COVID-19 during the past six months.
For some people, we are unfortunately unable to show that they are protected. This could for example be because it was not possible to automatically interpret your previous COVID-19 test results. Information about past illness cannot be registered retrospectively.
How are EMA-approved coronavirus vaccines given outside Norway post-registered?
In the ongoing corona pandemic, we initially focused on making sure that vaccinations given in Norway were registered in SYSVAK, according to the SYSVAK registry regulations § 1-3 on maintaining an overview of vaccination coverage in the population.
If you were given an EMA-approved vaccine in another country, a COVID-19 certificate issued in the EU / EEA should primarily be used for border crossing, contact tracing and quarantine.
If you intend to stay in Norway for a longer period or have moved back, COVID-19 vaccinations approved in the EU can be post-registered in SYSVAK provided there is credible written documentation.
Who can you contact to post-register coronavirus vaccine(s) in SYSVAK?
- General practitioner (doctor)
- Municipal health service
- Private health service
What documentation do you need?
- COVID-19 certificate issued in the EU / EEA, or
- Written documentation of vaccination
How do you do this?
- Request a consultation with a healthcare professional in one the above services (video or physical consultation).
- Residents must log in to Helsenorge to check the COVID-19 certificate (the time taken to update the information on Helsenorge varies due to different medical record systems, but usually within 24 hours).
The Norwegian Institute of Public Health cannot post-register vaccines on behalf of private individuals.
COVID-19 certificates are part of a European collaboration established to help ensure a safe reopening of society in Europe. Use of the certificates will be governed by the national authorities in the different countries.