COVID-19 certificate

The COVID-19 certificate shows whether you have recently had a negative test result, whether you have been vaccinated or whether you are immune after having had COVID-19 disease.

How do you access your COVID-19 certificate?

If you have a national ID number or D-number, you can access your digital COVID-19 certificate by logging in to helsenorge.no. You can use BankID, BankID on mobile, Buypass ID on smart card, Buypass ID on mobile or Commfides e-ID. Find out more about how you log in to helsenorge.no.

How does the COVID-19 certificate work?

The COVID-19 certificate shows if you

  • have recently had a negative test result
  • have been vaccinated
  • are immune after having been ill with the coronavirus

You can use the certificate to document vaccination, illness or a negative test result when travelling to countries connected to the EU's technical solution for the certificate.

The certificate also means that you can avoid quarantine, testing or other issues if you come from red countries and are entering Norway.

Illustrated guide for how to use the COVID-19 certificate

Control page with QR code

The COVID-19 certificate has QR codes that contain information about COVID-19 vaccinations, COVID-19 tests and any previous COVID-19 history. To see what you have in your certificate, click on the "Show control page" button. You can also find more detailed information about your certificate by clicking on the «View printable page» option.

You may be asked to show the control page at border crossings within the EU/EEA or in other situations where this information is required.

It is the rules of the country you are in which determines whether the certificate is valid. You will find an overview at Reopen-EU.

How do you retrieve the COVID-19 certificate?

You can view the certificate digitally, download it to your mobile, PC or tablet or print out the certificate on paper.

You can also easily access the certificate by downloading the Helsenorge app. If you set up a personal code, face recognition or a fingerprint, you do not need to use the ID port every time you want to retrieve it. Download the Helsenorge app here.

A solution to get the certificate has also been designed for those who cannot use a smartphone, PC or tablet, and thus do not have access to helsenorge.no (see more information below).

How long is the COVID-19 certificate valid for?

When you go in to your COVID-19 certificate, its technical validity (expiration date) will be stated, which is 90 days into the future. This date is sliding, so the next time you go in and look at the certificate, it will be valid for another 90 days.

The reason why the COVID-19 certificate is only technically valid for 90 days is to avoid misuse.

There is a difference between how long the certificate is technically valid and what is required for a valid certificate.

Can children get a COVID-19 certificate?

The COVID-19 certificate works in the same way for children as for adults. Children receive a valid COVID-19 certificate based on a negative test result, after having been ill with the coronavirus or getting vaccinated. Read more about COVID-19 certificates for children and youths at the Norwegian Institute of Public Health (NIPH).

If you are a parent or guardian of children under the age of 16, you can access the child's COVID-19 certificate by logging in to Helsenorge. The child’s health information is also available here. Select the child you want to retrieve the certificate for, click on the "Show control page" button and choose whether you want to view, download or print the certificate.

If the child is between 16 and 18 years old, you generally do not have access to the COVID-19 certificate, unless the child has given you power of attorney.

Sixteen and seventeen-year-olds must obtain an electronic ID, either BankID, Buypass or Commfides, to be able to log in and download their own COVID-19 certificate on Helsenorge. 

COVID-19 certificate when travelling abroad or returning to Norway

All EU/EEA countries are obliged to accept a COVID-19 certificate as proof of illness, vaccination or a negative test result when travelling. Note that each EU country decides its own rules, and what documentation is required will vary.

Travelling out of Norway

If you are going to travel abroad, you must find out for yourself which rules apply for entry into the country you are going to, and what kind of documentation is required. For example, countries may use different definitions for what fully vaccinated means. Requirements for vaccine doses and the number of weeks between vaccine doses may vary, as may the rules for quarantine, test requirements and infection control.

You will find information about what rules apply for the various countries in the EU/EEA at Re-open EU. Also check the Ministry of Foreign Affairs’ Reiseklar app.

It is also important that you check that all the information in your certificate is correct well before departure. For example, is the number of vaccine doses correct?

Travelling into Norway

If you have been fully vaccinated or have had corona in the last six months, and can document this with a verifiable COVID-19 certificate that is connected to the EU’s solution, you will be able to travel freely into Norway regardless of which country you are travelling from.

You avoid restrictions such as quarantine, testing before arrival, testing at the border and requirements to register upon entry.

Remember to familiarize yourself with the rules that apply when returning to Norway before you reach the border.

Also see the Norwegian Directorate of Immigration (UDI) for entry rules to Norway for all citizens.

COVID-19 certificate for non-digital users

If you are unable to use a smartphone, PC or tablet, you can order a COVID-19 certificate by post. You can also call the information hotline and ask to be sent a paper version of your COVID-19 certificate in the post. Please note that only the person who needs the certificate can call for assistance.

However, due to strong demand, it is recommended that the digital solution be used wherever possible, so that those with no alternative can get help. In the digital solution, it is also possible to print the certificate on paper.

Ordering via letter in the post

To order a COVID-19 certificate by post, you must have a Norwegian national ID number or D number. This applies for example to:

  • Persons who have a guardian. A guardian can order on behalf of the person concerned, provided that Helfo has registered the guardianship.
  • Persons who are resident in Norway but do not have an address registered in the National Population Register.
  • Persons who are resident abroad and do not have an address registered in the National Population Register.
  • Persons who are unable to call Helfo themselves and request a certificate.

What information must the letter contain?

Your letter must state that you wish to receive a COVID-19 certificate and give the following information:

  • Name, Norwegian national ID or D number, residential address, and the address you want the certificate to be sent to
  • Copy of valid ID (passport, Norwegian driving license or ID card)

You can use the following form to fill in the necessary details:

Order a COVID-19 certificate for non-digital users (PDF, Bokmål)

Where should I send it?

Send the letter and the copy of your ID to:

Helfo
Postboks 2415
3104 Tønsberg

If you have a valid COVID-19 certificate, ift will be sent to you by post. It is not possible to have COVID-19 certificates sent to a digital mailbox. If your request contains errors or incomplete information, Helfo will not be able to dispatch your COVID-19 certificate.

You will normally receive your COVID-19 certificate within one to two weeks.

Ordering by phone

  1. Have your Norwegian national identity number or d-number near at hand
  2. Call the information hotline:
  • Opening hours at 08.00 - 15.30, Monday to Friday
  • From Norway: 815 55 015
  • From abroad: +47 21 89 80 42

The case officer will ask you to provide your national identity or d-number, your name and your registered address. Unfortunately, if the name and address you provide do not match your registered address, you will not receive the COVID-19 certificate. You must then contact the population register to check what is registered about you.

If you have a valid COVID-19 certificate, this will be sent by post.

Please note that it may take a week before you receive the certificate. You will therefore not be sent a COVID-19 certificate based on a negative coronavirus test because the test result is only valid for 24 hours.

Be aware that the certificate is valid from 90 days after printout.

Resident abroad?

You can use the solution for non-digital users described above if you are resident abroad and have a Norwegian national ID number or D number, but no bankID or other authorisation solution which gives you access to helsenorge.no. This assumes that your address abroad is registered with the National Population Register.

Don't have access to helsenorge.no?

If you do not have access to helsenorge.no, you can also give other people power of attorney (PDF) to print out your COVID-19 certificate. It takes at least 30 days to process requests for power of attorney. Please note that this power of attorney also gives access to other health data available via other digital health services on helsenorge.no.

Do the dates of birth on your COVID-19 certificate and passport differ?

The COVID-19 certificate obtains the date of birth from the National Population Register. Some people have been given a D number which does not include the actual date of birth.

If you are using a foreign passport with a different date of birth, you can contact the Norwegian Tax Administration to request an explanatory confirmation of this.

You can also see how to apply to have the date of birth altered in the National Population Register.

Can't find your vaccination or test details in the COVID-19 certificate ?

Can’t find a vaccine?

The COVID-19 certificate retrieves the vaccination information from the Norwegian Immunisation Registry, SYSVAK. Only the most recent vaccination is shown on the certificate; previous vaccinations are shown on the vaccination page. If you cannot see your most recent COVID-19 vaccination, it has probably not been registered.

It may take some time between you being vaccinated and it being registered in SYSVAK. If the vaccination is not shown, you can contact the centre where you were vaccinated, so that they can register it.

Can’t find a COVID-19 test?

The summary shows the most recent test to be registered for you during the last seven days. You will only see the most recent test if COVID-19 was not detected.

If you have recently had a positive test result, your most recent test may be hidden. You will then normally have to wait a few days before you can present a negative test result.

On the test results page, you will be able to see all the COVID-19 tests you have had. If your test is missing from this page, it may not have been registered. You can contact the test centre and ask them whether they have registered your test result.

Have you had COVID-19 but cannot see any information about it?

You will normally be protected if you have had COVID-19 during the past six months.

For some people, we are unfortunately unable to show that they are protected. This could for example be because it was not possible to automatically interpret your previous COVID-19 test results. Information about past illness cannot be registered retrospectively.

How are EMA-approved coronavirus vaccines given outside Norway post-registered?

In the ongoing corona pandemic, we initially focused on making sure that vaccinations given in Norway were registered in SYSVAK, according to the SYSVAK registry regulations § 1-3 on maintaining an overview of vaccination coverage in the population.

If you were given an EMA-approved vaccine in another country, a COVID-19 certificate issued in the EU / EEA should primarily be used for border crossing, contact tracing and quarantine.

If you intend to stay in Norway for a longer period or have moved back, COVID-19 vaccinations approved in the EU can be post-registered in SYSVAK provided there is credible written documentation.

Who can you contact to post-register coronavirus vaccine(s) in SYSVAK?

What documentation do you need?

  • COVID-19 certificate issued in the EU / EEA, or
  • Written documentation of vaccination

How do you do this?

  • Request a consultation with a healthcare professional in one the above services (video or physical consultation).
  • Residents must log in to Helsenorge to check the COVID-19 certificate (the time taken to update the information on Helsenorge varies due to different medical record systems, but usually within 24 hours).

The Norwegian Institute of Public Health cannot post-register vaccines on behalf of private individuals.

European collaboration

COVID-19 certificates are part of a European collaboration established to help ensure a safe reopening of society in Europe. Use of the certificates will be governed by the national authorities in the different countries.

Privacy Policy for COVID-19 Certificate Norway

The COVID-19 certificate presents information about your COVID-19 vaccinations, COVID-19 tests and any previous COVID-19 infection. This is your personal data, which you can show to other people if you wish. Read more about the purpose and applications in the privacy policy at the Norwegian Institute of Public Health.

More about this service

Information hotline

815 55 015

Monday-Friday from 08:00 to 15:30

Questions about corona? Call the information hotline. From abroad, call +47 21 89 80 42.

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