About COVID-19 certificate

The COVID-19 certificate shows whether you have been vaccinated, whether you are immune after having had COVID-19 disease, and your test result if you have recently had a negative COVID-19 test.

How do you access your COVID-19 certificate?

If you have a Norwegian national ID number or a D number, you can access your certificate by logging in to Helsenorge.

Log in using electronic ID. You can use BankID, BankID on a mobile phone, Buypass ID on a smart card, Buypass ID on a mobile phone or Commfides e-ID. Find out more about how you log in to helsenorge.no.

What information does the COVID-19 certificate contain?

The COVID-19 certificate shows whether you

  • have been vaccinated
  • have recently had a negative test result
  • are immune after having had COVID-19 disease

What can I use my COVID-19 certificate for?

Documentation when travelling

You can use your COVID-19 certificate as documentary proof of vaccination, having had COVID-19 disease, or a negative test result when travelling to countries connected to the EU’s technical solution for the certificate.

You can also use your COVID-19 certificate to avoid having to go into quarantine, take a test prior to entry to Norway, testing at the border and registration when entering Norway. You must be fully vaccinated or have had COVID-19 disease.

Local infection control measures

The COVID-19 certificate can be used in Norwegian municipalities which have introduced local infection control measures. The certificate may be used within Norway at events in public places, including:

  • restaurants and cafés
  • gyms
  • cinemas
  • museums
  • amusement parks
  • other similar cultural and entertainment venues

If your municipality introduces COVID-19 certificates, you must see the information about this on the municipality's website. The national helpline is unable to answer questions about the local use of COVID-19 certificates.

The certificate has two control pages

The COVID-19 certificate has two control pages - one for use within Norway, and one for use abroad and at border crossings.

The COVID-19 certificate contains QR codes with information about vaccination status, COVID-19 test results and COVID-19 disease history. You may be asked to present your COVID-19 certificate in situations that require a valid certificate.

When you log in to the certificate and click on “View control page”, you can either click on "Control in Norway" or "Border crossing EU/EEA":

  • Norway*: The control page for Norway displays either red or green, based on national rules. 
  • EU/EEA: The control page for the EU/EEA , which is intended for use when entering Norway and when travelling to other EU/EEA countries, is blue. You should be aware that the rules concerning validity and the documentation requirements differ from country to country. You must find out the rules that apply in the country you intend to travel to. You will find an overview of this at Re-open EU.

*Use in Norway only covers municipalities which have introduced the use of COVID-19 certificates to enable certain rules to be relaxed in areas where local infection control measures have been introduced.

The rules that result in a green or red control page 

Different rules have been drawn up which determine whether the control page in your Norwegian certificate is green or red. Green and red certificates only apply to domestic use in Norway. When you enter Norway or travel to other countries in Europe, the information given on the EU/EEA control page – the blue certificate – will be checked.

The rules may be revised in the event of changes linked to the vaccines, the disease itself or the infection situation.

What does the Norwegian control page show?

What does the EU/EEA control page show?

Travelling to and from abroad and within Norway

All EU/EEA countries are obliged to accept the COVID-19 certificate as proof of having had COVID-19 disease, vaccination or a negative test result when travelling. Note that each EU country adopts its own rules, and the documentation that is required will vary.

Travelling out of Norway

If you are going to travel abroad, you must find out for yourself which rules apply for entry into the country you are going to, and what kind of documentation is required. For example, countries may use different definitions for what fully vaccinated means. Requirements for vaccine doses and the number of weeks between vaccine doses may vary, as may the rules for quarantine, test requirements and infection control measures.

You will find information on the rules that apply in the various EU/EEA countries at Re-open EU. You should also check the Norwegian Ministry of Foreign Affairs’ Reiseklar app.

It is also important that you check that all the information in your certificate is correct well before departure. For example, is the number of vaccine doses correct? 

Check the guide for how to use the COVID-19 certificate when crossing borders to other countries in Europe and into Norway (PDF, English).

Travelling into Norway

If you are fully vaccinated, you might have exceptions from the rules when entering Norway.

Remember to familiarise yourself with the rules that apply when returning to Norway before you reach the border.

Also see the Norwegian Directorate of Immigration (UDI) for entry rules to Norway for all citizens.

Use within Norway

Since 19 November 2021, municipalities which have introduced local infection control measures have been able to use COVID-19 certificates to relax certain measures and keep society as open as possible, while allowing municipalities with outbreaks of infection to introduce local measures. Very few municipalities currently use COVID-19 certificates. Check your own municipality to see whether the use of COVID-19 certificates has been introduced.

The control page for use in Norway is either green or red. Your COVID-19 certificate will be valid if the control page is green, which means that you cannot be denied entry to events or venues. If the control page is red, your COVID-19 certificate will not be valid.

How the certificate is checked upon entering Norway

When you arrive at border control, you should click on "View control page" in the certificate. The border official will scan the QR codes on the certificate to check whether or not the certificate is valid.

‘Valid’ simply means that the information in the QR code is correct, not that you do not have to go into entry quarantine.

In the scanning app, the official will then be able to view information on the type of vaccine you have received, the date on which you received it, the name of the vaccine manufacturer, and whether you have received one, two or three doses.

See the requirements that apply in order to be granted exemption from entry quarantine here.

How I bring up the COVID-19 certificate?

You can view the certificate digitally, download it to your mobile phone, PC or tablet, or print out the certificate on paper.

You can also easily access the certificate by downloading the Helsenorge app. If you set up a PIN code, facial recognition or fingerprint, you will not need to use the ID port every time you want to retrieve it. You can download the Helsenorge app here (in Norwegian).

If you do not have the use of a smartphone, PC or tablet and therefore do not have access to helsenorge.no, you can order your COVID-19 certificate by letter or phone.

How long is the certificate valid for?

Each time you open your COVID-19 certificate, its technical validity (expiry date) will be stated, which is 90 days into the future. This date is sliding, so the next time you go in and view the certificate, it will be valid for another 90 days.

The reason why the COVID-19 certificate is only technically valid for 90 days is to avoid misuse.

There is a difference between how long the certificate is technically valid for and the requirements that must be met for a valid certificate. Medical rules determine whether or not your certificate is valid based on the test and vaccination information that has been registered about you.

Have you found any errors or omissions in your COVID-19 certificate?

If any information is missing or incorrect in your COVID-19 certificate, the certificate may be invalid when you attempt to use it. It can therefore be a good idea to log into the certificate and check that all the information is correct - see below for how to do this:

Can't find your vaccination or test details?

Can children get a COVID-19 certificate?

The COVID-19 certificate works in the same way for children as for adults. Children can be issued with a valid COVID-19 certificate based on a negative test result, after having had COVID-19 disease or after being vaccinated. Find out more about COVID-19 certificates for children and adolescents at NIPH (in Norwegian).

If you are a parent or guardian of children under the age of 16, you can access their COVID-19 certificates by logging in to Helsenorge. The child’s health information is also available here. Select the child you want to retrieve the certificate for, click on the "View control page" button and choose whether you want to view, download or print the certificate. Children and adolescents under the age of 16 do not need a COVID-19 certificate for use within Norway.

In the case of children aged between 16 and 18, you will not normally be able to access their COVID-19 certificate, unless they have given you power of attorney.

Sixteen and seventeen-year-olds must obtain an electronic ID, either BankID, Buypass or Commfides, in order to log in and download their own COVID-19 certificate on Helsenorge. Find out more here about how adolescents who have reached the age of 16 log in and use Helsenorge (in Norwegian).

Guide: COVID-19 certificates for children

COVID-19 certificates for non-digital users

Unable to log in to Helsenorge using an electronic ID? Or unable to use a smartphone, PC or tablet? If so, you can order a COVID-19 certificate by post. You can also call the COVID-19 helpline and request a paper printout of your COVID-19 certificate in the post. Note that only the person who needs the certificate can call for assistance.

However, due to high demand, it is recommended that everyone who can use the digital solution, so that those without any other option can get help. In the digital solution, it is also possible to print out a certificate on paper.

Ordering by letter in the post

To order a COVID-19 certificate by post, you must have a Norwegian national ID number or D number. This will for example apply to:

  • Persons who have a guardian. The guardian can order on behalf of the person concerned, provided that Helfo has an entry about the guardianship in its register.
  • Persons who are resident in Norway, but do not have a registered address.
  • Persons who are resident abroad, but do not have an address registered in the National Population Register.
  • Persons who are unable to call Helfo and request a certificate themselves.

What information must the letter contain?

Your letter must state that you wish to receive a COVID-19 certificate and contain the following information:

  • Name, national ID number of D number, residential address, and the address to which you want the certificate to be sent
  • Copy of valid ID (passport, Norwegian driving license or ID card)

You can use the form below to fill in the necessary information:

Order a COVID-19 certificate for non-digital user (PDF, English)

Where should it be sent?

Send the letter and the copy of your ID to:

Helfo
Postboks 2415
3104 Tønsberg

If you have a valid COVID-19 certificate, you will receive it in the post. It is not possible to have COVID-19 certificates sent to a digital mailbox. If any information is missing from the request, Helfo will be unable to issue the COVID-19 certificate.

You will normally receive the certificate within 1-2 weeks.

Ordering by phone

  • Have your national ID number or D number ready.
  • Call the COVID-19 helpline (answers in Norwegian, English and Polish).
    1. Opening hours 08.00 – 15.00, Monday to Friday
    2. From Norway: 815 55 015
    3. From abroad: +47 21 89 80 42

The case officer will ask you for your national ID number or D number, name and registered address. If the name and address you provide do not correspond with what is registered in the system as the address registered in the National Population Register, you will unfortunately not be able to receive a COVID-19 certificate. You must then contact the National Population Register in order to clarify the address that is registered for you.

If you have a valid COVID-19 certificate, you will receive it in the post. The postal service will then determine how quickly you can receive your COVID-19 certificate. Please note the validity date, which is 90 days from the date of printing.

Resident abroad?

If you are resident abroad and have a Norwegian national ID number or D number, but not a bankID or other authorisation solution which gives you access to helsenorge.no, you can use the solution for non-digital users described above. This assumes that your address abroad is registered in the National Population Register.

Don't have access to helsenorge.no?

If you do not have access to helsenorge.no, you can also grant others power of attorney (PDF, in Norwegian) to print your COVID-19 certificate. The processing time for power of attorney is at least 30 days. Please note that this power of attorney gives access to other health information which is available via other digital health services in helsenorge.no.

COVID-19 certificate for persons without a national ID number or D number

Testing

A solution for COVID-19 certificates was launched based on testing for persons without a national ID number or D number:

  • Test providers are offered a web application which enables COVID-19 certificates to be printed for persons with a common help number.
  • The solution will initially be launched by Dr. Dropin at Gardermoen, but will eventually be available to private test providers who perform rapid tests for COVID-19 certificates.
  • The solution is expected to be extended to cover more locations as more test providers sign up.
  • When several test providers offer the solution, this will be announced on the Norwegian Directorate of Health’s website.
  • Since 14 October 2021, inhabitants have been able to contact the test providers to arrange a rapid test and receive a printout of their COVID-19 certificate at the same time. You must bring your passport with you.

Vaccination

A solution for COVID-19 certificates, which is based on vaccination for persons without a national ID number or D number, makes it possible to retrospectively register COVID-19 vaccinations that you have received in Norway. Once your vaccination has been registered in our systems, Helfo will be able to assist you with the printing of your COVID-19 certificate.

Please note that this solution is currently unable to issue COVID-19 certificates for persons who have had COVID-19 disease in Norway and also received one vaccine dose in Norway. For more information, see FHi.no (in Norwegian).

What information must the letter contain?

Use the form below if you want to order a corona certificate, but do not have a d-number or Norwegian birth number.

Remember to attach:

  • Copy of valid ID (passport, driving license or national ID card)
  • Copy of vaccination certificate
    • The vaccination certificate must be stamped and signed by the vaccination centre/municipality where you were vaccinated and must include your name, date of birth, date of vaccination, type of vaccine and batch number.
    • If you do not have your vaccination certificate to hand, contact the vaccination centre/municipality where you were vaccinated and ask for a new printout.

Apply for a COVID-19 certificate for persons without a Norwegian National Identification number or D-number (PDF, English).

Where should it be sent?

Send the letter, copy of valid ID and vaccination certificate to:

Helfo
Postboks 2415
3104 Tønsberg

If you omit any information from your request, we will be unable to retrospectively register your vaccinations. It is important to be aware that the solution can only be used by persons who have been vaccinated in Norway and who do not have a national ID number or D number.

We recommend that you contact us well in advance of when you will need your certificate, as applications can take up to two weeks to process from the date of receipt. This is linked to rules concerning privacy and requirements relating to the verification of documentation.

Printing additional copies of your COVID-19 certificate

COVID-19 certificates are valid for 90 days from the date of printing. If you need a new printout, you only need to attach valid ID along with a letter requesting a new printout. When you receive your first COVID-19 certificate, you will also be given a common help number (ID number). If you need additional printouts, please state this ID number.

How do I retrospectively register COVID-19 vaccinations which I have had outside Norway?

You can have COVID-19 vaccinations which you have received abroad retrospectively registered in SYSVAK, regardless of where you were vaccinated, provided the vaccines concerned are approved by the European Medicines Agency (EMA). The vaccines approved by the EMA are those from Pfizer, Moderna, AstraZeneca, Johnson & Johnson and Covishield.

You must pay for the consultation yourself to retrospectively register the COVID-19 vaccination.

In order to retrospectively register COVID-19 vaccinations, you must have a Norwegian national ID number or D number. 

How do I retrospectively register COVID-19 vaccinations in SYSVAK?

Registration can be carried out before you travel to Norway. Request a consultation (e-consultation/video conference consultation where possible) with either

  • your GP
  • the municipal health service, or 
  • a private health service

What type of documentation will I need to show?

  • COVID-19 certificate issued in the EU/EEA, or
  • Written documentation of vaccination

Your GP, the municipal health service or the private health service will assess whether the documentation is sufficient. The documentation must contain all the variables that are mandatory in SYSVAK registrations: Identification number, date of vaccination and vaccine. Batch number, vaccinator and signature or stamp.

Health professionals are not obliged to retrospectively register COVID-19 vaccines administered outside Norway.

Updating of COVID-19 certificates

The information will be shown in your COVID-19 certificate after a certain period of time. This can range from just a few seconds after registration to 24 hours, depending on the type of medical record system used by your GP, the municipal health service or the private health service.

Different dates of birth in the COVID-19 certificate and passport?

A few people may have different dates of birth in their COVID-19 certificate and passport. This is because you have been assigned a national ID number or D number which does not contain an actual date of birth, but the date of registration on which you were assigned a number in the National Population Register. Everyone who is affected by this will be notified by the National Population Register at the time the number is assigned.

How to obtain confirmation that the dates do not match

If this applies to you, you may need confirmation explaining why the date of birth in your COVID-19 certificate does not match that in your passport.

You can contact the Norwegian Tax Administration to obtain this confirmation. This confirmation will be issued in Norwegian and English.

Correcting the date of birth in the National Population Register

You can also apply to have your correct date of birth registered. Depending on which group you belong to, you must apply to either the Norwegian Directorate of Immigration (UDI) or the Norwegian Tax Administration.

You can see who to contact and what you need to do to register the correct date of birth on the Norwegian Tax Administration's website.

What if I have changed or been issued with a Norwegian ID number while I have been ill or been vaccinated?

In some cases, people who have changed or recently been issued with a Norwegian ID number can experience difficulty obtaining a COVID-19 certificate.

Some of the discrepancies appear to arise because the Norwegian Institute of Public Health (FHI) and the municipalities use different population registers to link vaccination/test results to individuals. This creates problems when retrieving health data which has been reported by the municipalities to NIPH’s central health registries.

This could for example affect people who have received their first vaccine dose at a time when they had a D number and then received their national ID number before their next vaccine dose. Both vaccines will then not always be appear under the updated ID number because the population register sources differ.

It is now recommended that you make the vaccination or test centre aware of this problem.

  • A check should first be made to determine which ID number the registration(s) are shown under.
  • Health professionals must contact NIPH to arrange for registrations and ID numbers to be checked.
  • In some cases, health professionals may delete registrations linked to an old ID number and re-register them under the correct ID number if this is available in the source.
  • Work is under way to identify solutions to these discrepancies. In the meantime, you must attempt to contact the health service, who will then consider contacting NIPH.

How long should we use the certificate for?

You must stop using your COVID-19 certificate when the infection level and vaccination situation indicates that restrictions are no longer needed.

Can I delete my COVID-19 certificate?

The COVID-19 certificate shown on Helsenorge retrieves health data from NIPH, following a request for a COVID-19 certificate from a user. The COVID-19 certificate will not be stored, unless you as a user actively store it yourself or download a copy in the Helsenorge app. If you have saved or downloaded it, you can delete it yourself.

When you use health services in Norway, information about you will be entered in various health registries. The information used in the COVID-19 certificate is part of your health data which is stored by NIPH in the National Immunisation Registry (SYSVAK) and the Norwegian Surveillance System for Communicable Diseases (MSIS).

Privacy and the COVID-19 certificate

The Norwegian Institute of Public Health (NIPH) is the controller for personal data about you in connection with any use of your COVID-19 certificate.

The legal basis for COVID-19 certificates is the Norwegian Infection Control Act and two EU Regulations.

Here, you will find more information about how personal data about you in your COVID-19 certificate is processed (in Norwegian) and your rights.