You must obtain documentation of all the medical investigations/treatment you have undergone. You must retain the original receipts and the packaging of any medication.
All documentation must be in Norwegian, Danish, Swedish or English. You should therefore try to get the documentation issued in one of these languages. If the original documents are in another language, Helfo may, if necessary, ask you to have them translated. You must pay for the translation yourself. If you enclose a translation, you must also enclose the original.
As a voluntary member of the Norwegian National Insurance Scheme, you can apply for a refund of some of your healthcare expenses using a digital form.
The application, together with the required documentation, must be sent to Helfo within six months from each treatment date.
Paper form
If you are unable to use our digital form, you can complete the following form instead:
Send the application to: Helfo, Postboks 2415, 3104 Tønsberg.
Example
Kenneth has decided to remain in Thailand even if it means he has to cover a large percentage of the costs of treatment himself. However, a fraction will be covered by Helfo. He sends the application form to Helfo, enclosing the original receipts and documentation as proof that he has received the treatment. He takes care to do this within six months from each treatment date.