Using Helsenorge on behalf of a child

You can use most services on Helsenorge on behalf of children under 12 years of age. 

• If both parents are registered at the same address as the child, both parents will be able to use Helsenorge on behalf of the child. 
• If neither parent is registered at the same address as the child, neither parent will be able to use Helsenorge on behalf of the child. 
• If one of the parents is registered at the same address as the child, the parent with the same address will be able to use Helsenorge on behalf of the child. 

If you are not registered with parental responsibility in the Norwegian National Population Register, you will not have access to your child’s data on Helsenorge.

Parents’ access to health data is automatically restricted when a child turns 12 years of age. This may mean that you will no longer have access to a service or that you have access only to parts of a service. 

You will often need to contact the child’s doctor or healthcare professional to access information you can no longer view on Helsenorge.

If you move abroad and no longer have a registered address in Norway, you can no longer use Helsenorge on behalf of your children.

Using Helsenorge together with your child

Young people between the ages of 13 and 16 can access some services on Helsenorge. Such access is requires parental consent. If you consent to your child’s use of the services, the child will be able to use Helsenorge themselves, or you can use it together.

A child has the legal capacity to make decisions about their own health when they turn 16 years of age. You will no longer have the right to access their health data at Helsenorge. If you want to retain access to data, you will need to ask for permission from your child. Your child would need to create a power of attorney to grant access.

Using Helsenorge after turning 16 years of age

If one of the parents has blocked access to the child’s services at Helsenorge, no-one with parental responsibility will be able to use Helsenorge on behalf of the child. If you have parental responsibility for the child, you can remove the block without obtaining consent from others with parental responsibility for the same child.

If the child is registered with a secret or strictly confidential address, parents will not be able to use Helsenorge on behalf of the child.

Foster parents do not have access to a child’s health data at Helsenorge. They need to contact the child’s attending doctor directly to access the child’s health data.

If you move abroad and no longer have a registered address in Norway, you will no longer be able to use Helsenorge on behalf of your children. You will no longer have access to information about your child’s vaccinations and medical records. 

This is because one or both parents must have a registered address in Norway in order to use Helsenorge on behalf of the child. The child must be registered at the same address as one or both parents.  

If you are moving abroad, it can be a good idea to bring a copy of documents that may be useful, such as vaccination cards and documents from the child’s medical records.