On Helsenorge, you can, among other things, book appointments for your child with their GP and health centre, renew prescriptions, and send messages. You can use Helsenorge on behalf of your child until they turn 16.
On Helsenorge, you will be able to view data relating to your child’s health. You can also carry out activities on behalf of your child, such as booking appointments with the doctor or requesting repeat prescriptions. However, not all services are available for children over or under 12 years of age. What you can do and see on behalf of your child is listed in the information about the different services.
Start using Helsenorge on behalf of your child
On Helsenorge, you can book appointments and communicate with your child’s GP and health centre. Read more about how to start using Helsenorge on behalf of your child.
Open the Helsenorge app.
Log in if you are not already logged in.
You will now see the page “Who would you like to use Helsenorge on behalf of?”. Select your child from the list under your own name.
You will now see the page “You must give consent on behalf of the person you represent”. Select OK.
You will now see the page “How would you like to use Helsenorge?”. Select Full, Basic+ or Basic. Your choice determines which services you will have access to on behalf of your child.
You will have access to the largest number of services if you choose Full, and the fewest if you choose Basic.
You must choose Full if you want to see appointments, referrals, and receive messages from, for example, the health centre and your child’s GP.
Select Next.
Confirm the consent.
You have now given consent and can use Helsenorge on behalf of your child.
Go to helsenorge.no in your web browser.
Select the Log in button and log in as yourself.
You will now see the page “Who would you like to use Helsenorge on behalf of?”. Select your child from the list under your name.
You will now see the page “You must give consent on behalf of the person you represent”. Select OK.
You will now see the page “How would you like to use Helsenorge?”. Select Full, Basic+ or Basic. Your choice determines which services you will have access to on behalf of your child.
You will have access to the largest number of services if you choose Full, and the fewest if you choose Basic.
You must choose Full if you want to see appointments, referrals, and receive messages from, for example, the health centre and your child’s GP.
Select Next.
Confirm the consent.
You have now given consent and can use Helsenorge on behalf of your child.
Choose on behalf of whom you want to use Helsenorge
When using Helsenorge on behalf of your child, select the child’s name after logging in. You will then see the services you have access to.
The access you have will depend on the age of the child
You can use most services on Helsenorge on behalf of children under 12 years of age.
If one parent or both parents are registered at the same address as the child, both parents will be able to use Helsenorge on behalf of the child.
If neither parent is registered at the same address as the child, neither parent will be able to use Helsenorge on behalf of the child.
If you are not registered with parental responsibility in the Norwegian National Population Register, you will not have access to your child’s data on Helsenorge.
Parents’ access to health data is automatically restricted when a child turns 12 years of age. This may mean that you will no longer have access to a service or that you have access only to parts of a service.
You will often need to contact the child’s doctor or healthcare professional to access information you can no longer view on Helsenorge.
If you move abroad and no longer have a registered address in Norway, you can no longer use Helsenorge on behalf of your children.
Using Helsenorge together with your child
Young people between the ages of 13 and 16 can access some services on Helsenorge. Such access is requires parental consent. If you consent to your child’s use of the services, the child will be able to use Helsenorge themselves, or you can use it together.
A child has the legal capacity to make decisions about their own health when they turn 16 years of age. You will no longer have the right to access their health data at Helsenorge. If you want to retain access to data, you will need to ask for permission from your child. Your child would need to create a power of attorney to grant access.
When can I not use Helsenorge on behalf of a child?
If one of the parents has blocked access to the child’s services at Helsenorge, no one with parental responsibility will be able to use Helsenorge on behalf of the child. If you have parental responsibility for the child, you can remove the block without obtaining consent from others with parental responsibility for the same child.
To reopen access, you must be registered in the National Population Register as having:
parental responsibility for the child, and
the same residential address as the child.
You do not need to obtain consent from the others with parental responsibility for the child, in order to reopen access.
If the child is registered with a secret or strictly confidential address, parents will not be able to use Helsenorge on behalf of the child.
Foster parents do not have access to a child’s health data at Helsenorge. They need to contact the child’s attending doctor directly to access the child’s health data.
If you move abroad and no longer have a registered address in Norway, you will no longer be able to use Helsenorge on behalf of your children. You will no longer have access to information about your child’s vaccinations and medical records.
This is because one or both parents must have a registered address in Norway in order to use Helsenorge on behalf of the child. The child must be registered at the same address as one or both parents.
If you are moving abroad, it can be a good idea to bring a copy of documents that may be useful, such as vaccination cards and documents from the child’s medical records.
Notifications from Helsenorge
You will receive the same notifications for your children as those you have opted to receive for yourself.
If the child lacks the capacity to consent in relation to their health