By logging in to Helsenorge, you can access results from selected tests and medical examinations from hospitals under the Western Norway Regional Health Authority and results from the national test result service (“Pasientens prøvesvar”).
Test results from hospitals in Helse Vest (Western Norway Regional Health Authority)
You do not need to take any further action when viewing your test results.Your healthcare professional, or the physician who ordered the test, will contact you if your results need to be discussed.The laboratory or radiology department cannot send or discuss test results with you.
You should not make any changes to your medication or other treatments without discussing this with your doctor.
There may be a number of reasons why a test result is not shown:
Only tests that have been requested by the hospital will be shown. This means that you will not find any tests requested by your GP, homecare services or other doctors’ offices. This also applies if the test was done at the hospital, but requested by an external healthcare professional.
Test results entered into your patient record before 1 October 2021 will not be available on Helsenorge. You may still find certain older test results which were previously available in your patient record on Helsenorge.
For some tests, it may take some time before the results are ready and can be displayed at Helsenorge.
The date of the test result is the date the test was registered in your patient record – not the date on which the test was taken.
Laboratory testing is a diagnostic tool used by medical professionals. The language used must therefore be precise in order to avoid any misunderstandings. This means that there will be come technical terms and phrases that may be difficult for people to understand.
You will find results of from pathology, histology and cytology tests, as well as diagnostic imaging results. You will see a description of the images, but not the images themselves. You will also find certain other written descriptions of test results.
Covid test results
Your coronavirus test results are no longer available in the test results service. If you have questions about a coronavirus test you have taken, please contact your doctor.
You can see your previous positive coronavirus test results in the Meldingssystem for smittsomme sykdommer (MSIS) at Helsenorge. MSIS can be found under Health Registers. You must log in to Helsenorge to access your test results in the register.
Test results from the national test results service (“Pasientensprøvesvar”)
This service is currently in a trial phase and is not used by the healthcare services yet.A limited number of GPs currently have access to the service to view their patients’ test resultsin order to do testing and quality assurance before the service is fully implemented for the healthcare sector and the public.
The new service will enable you to view all the results from tests and examinations by logging on to Helsenorge.It is scheduled to be launched in 2024,The current service will remain in place until then.
While the new service is in development, information about your test results is being uploaded for future access.
You can opt out of having your test results stored
If you do not want your personal information to be stored in the service, you may opt out at any time and without providing a reason.Your personal information will be deleted, and none of your future personal information will be stored.
You can opt out online or by submitting a physical form.
Q&A about opting out of the service
You can opt out of your personal information being stored in the national test results service by logging on to Helsenorge. You can also opt in again if you have previously opted out.
Please note that it may take 30 days from the time you opt out (or opt out for your child) until test result information is deleted.
Hvis du har foreldreansvar for barn under 16 år, kan du reservere barnet mot at prøvesvarene deres blir registrert og lagret. Du kan også oppheve en tidligere reservasjon.
Det kan ta opptil 30 dager fra du reserverer barnet ditt før prøvesvarene er slettet. Prøvesvarene vil ikke være synlig for deg eller helsepersonell i denne perioden.
The healthcare professional who initially requisitioned the tests will still be able to access the results in their medical record system, as they are obliged to store this information in your patient record.
Blocking or restricting access for healthcare professionals
You can prevent healthcare professionals from accessing your test results by:
Restricting access for all healthcare professionals, or
Blocking access for specific (named) healthcare professionals
Q&A about blocking or restricting access
On Helsenorge, you may restrict access to all test results for all healthcare professionals, or restrict access only to test results for a specific period of time for all healthcare professionals.
You may also block all test results, or results from a specific period of time, from being disclosed to specific (named) healthcare professionals.
Restricting access for all healthcare professionals
It is important for healthcare professionals to have easy and secure access to your test results for correct information when they provide you with healthcare services. If they do not have access to this information, blood samples or X-rays may have to be redone.
If you do not want your personal information to be disclosed to healthcare professionals, you can RESTRICT (SPERRE) access. The healthcare professional who ordered a test will always be able to see the results, including in their own medical record system, while others will have to ask for your consent to access the test results.
Healthcare professionals will always be able to access this information in an emergency.
You can opt to restrict access for all healthcare professionals to:
All test results, always
All test results, limited to a specified period of time (From–To)
All test results BEFORE a given date (only set the “To” date)
All test results AFTER a given date (only set the “From” date)
Blocking access for specific (named) healthcare professionals
You have the right to BLOCK (BLOKKERE) your test result data for named healthcare professionals.
A block will ALWAYS apply, even in emergencies. There is a risk that healthcare professionals will be unable to provide you with appropriate healthcare if they do not have access to your test result data. To register a block, you will need to know the Health Personnel Register (HPR) number of the person concerned, which can be found on the website of the Norwegian Directorate of Health.
You can also call the Helsenorge helpline on (+47) 23 32 70 00, who can assist you in looking up the HPR number. You will still need to provide the name of the person you wish to block.
You can opt to block access for specific (named) healthcare professionals to:
All test results, always
All test results, limited to a specified period of time (From–To)
All test results BEFORE a given date (only set the “To” date)
All test results AFTER a given date (only set the “From” date)
If you wish to block access for multiple healthcare professionals, you must submit an application for each person.
Du kan blokkere helsepersonell sin tilgang til dine prøvesvar under Personverninnstillinger. Her kan du også oppheve en blokkering du har gjort tidligere. Du må være logget inn for å gjøre dette.
Når du skal blokkere tilgangen til helsepersonell i personverninnstillingene, kan du velge mellom å blokkere tilgangen for alltid, eller for en tidsperiode. Du kan velge dato for tidsperioden.
Du kan også ringe Veiledning Helsenorge på telefon 23 32 70 00. De kan hjelpe deg med å søke opp HPR-nummeret.
Ønsker du å blokkere tilgang for flere behandlere, må du legge inn egen blokkering for hver person.
You can restrict or block access to your test result data for healthcare professionals in the national test results service (“Pasientens prøvesvar”) by logging on to Helsenorge. You can also opt in again if you have previously opted out.
You can restrict access for ALL healthcare professionals and/or block access for NAMED healthcare professionals.
Restricting access for healthcare professionals
You can restrict access to all test results for all healthcare professionals, or for a specified period of time.
You can block access to all test results for a specific (named) healthcare professional, or for a specified period of time.
Restricting access for all healthcare professionals
It is important for healthcare professionals to have easy and secure access to your test results for correct information when they provide you with healthcare services. If they do not have access to this information, blood samples or X-rays may have to be redone. If you do not want your personal information to be disclosed to healthcare professionals, you can restrict access. The healthcare professional who ordered a test will always be able to see the result, including in their own medical record system, while others will have to ask for your consent to access the test results. Healthcare professionals will always be able to access this information in an emergency.
You have the right to block your test result data for named healthcare professionals. A block will always apply, even in emergencies. There is a risk that healthcare professionals will be unable to provide you with appropriate healthcare if they do not have access to your test result data. To register a block, you will need to know the Health Personnel Register (HPR) number of the person concerned.
If you are unable to look up the HPR number yourself, you may call the Helsenorge helpline on (+47) 23 32 70 00, who will assist you in looking up the number. You will still need to provide the name of the person you wish to block.
More about this service
This service requires consent for Basic access or higher, but to be notified that your test results are ready, you must consent to Full access.
If you wish to check the level of consent you have given or change your consent, you can do this under Privacy settings.
Du kan se prøvesvar for personer du har fullmakt til å bruke Helsenorge på vegne av.
You can see test results on behalf of a child under 12 you have custody of, but only if at least one parent is registered in the National Population Register at the same address as the child:
If one or more of the parents are registered at the same address as the child, both parents will be able to represent the child.
If neither parent is registered at the same address as the child, neither of them will be able to represent the child.
Test answers from hospitals in Helse Vest (Western Norway Regional Health Authority) : Parents of children between the ages of 12 and 16 can see these test results on Helsenorge. Children between the ages of 12 and 16 do not have access to see their test results.
Test results from the national test results service: Neither children between the ages of 12 and 16 nor the children's parents can see these test results on Helsenorge.
From 16 years of age
When a child for whom you have parental responsibility turns 16 years of age, you will no longer have access to their health data. In order to gain access, the young person can either log in to Helsenorge or give you power of attorney.
Hemmelig adresse kalles ofte «fortrolig adresse» eller «adressesperre».
Denne tjenesten er tilgjengelig for personer med fortrolig adresse (kode 7) og strengt fortrolig adresse (kode 6).
Det kan likevel finnes informasjon i denne tjenesten som ikke er tilgjengelig for personer med fortrolig eller strengt fortrolig adresse.
Hvis du bor på fortrolig eller strengt fortrolig adresse, vil du ikke kunne bruke Helsenorge på vegne av andre. Andre vil heller ikke kunne bruke Helsenorge på dine vegne.