Privacy settings

Overview of privacy settings for the use of health services and schemes. Here you can view and manage consents, opt-outs and access restrictions across the healthcare sector.

About privacy settings

You have the right to make decisions relating to your own personal data. Using this service, you can control how you will use Helsenorge and which services and data you and healthcare professionals will have access to.

You can also control how the healthcare sector can store and use some of your health data in connection with research, screening and health registers.

You need to consent before you can use services on Helsenorge

  • Consent to use services on Helsenorge

    In order to use Helsenorge services that require you to log in, you first need to consent to Helsenorge:

    • collecting health data relating to you from external registers and other sources
    • compiling and processing the data, as well as creating lists based on the data, which can be displayed to you via the services
    • storing data for as long as necessary for you to use the services
    • allowing external parties to contact you

    You can change or withdraw your consent at any time.

    Data that is stored about you will only be stored for as long as is necessary for you to use the services. If you withdraw your consent, all data relating to you will be deleted with the exception of data relating to consent and opting out.

    If you consent, Helsenorge will retrieve data relating to you from the Norwegian National Population Register, the Agency for Public Management and eGovernment’s Contact and Opt-out Register and the GP Register.

    You can choose from the following three options:

    • Basic:This is the minimum you need to consent to in order to use logged-in services on helsenorge.no. This consent gives you access to your own data, with the exception of patient records. This consent also gives you access to other services that involve such access.
    • Basic+:This is the same as Basic, but you will also be able to use services that access your patient records.
    • Full access: This gives you full access to all services on Helsenorge.

  • Basic

    With this option, you will be able to view data registered about you in the health and social care sector and to request correction and erasure of some data.

    This means that you will have access to:

    • view information about your GP
    • view the status of your exemption card and user fees
    • view your test results
    • view your prescriptions
    • view summary of your care record (Kjernejournal)
    • view your vaccinations
    • view information about any research projects you are participating in
    • change GP and register for the waiting list of a GP who does not have any space available
    • apply for a European Health Insurance Card
    • request correction of errors in the registers
    • manage your profile settings
    • obtain an overview of your consent and opt-outs

  • Basic+

    This option gives you the same access as Basic, as well as access to view patient records from hospitals that have been made digitally available by healthcare professionals.

    With this option, you will be able to view data registered about you in the health and social care sector and to request correction and erasure of some data.

    This means that you will have access to:

    • view information about your GP
    • view the status of your exemption card and user fees
    • view your prescriptions
    • view summary of your care record (Kjernejournal) 
    • view your vaccinations
    • view information about any research projects you are participating in.
    • change GP and register for the waiting list of a GP who does not have any space available
    • request correction of errors in the registers
    • manage your profile settings
    • obtain an overview of your consent and opt-outs
    • view your test results
    • view your patient records and entries made by healthcare professionals
    • request correction of errors in your patient records

  • Full

    Full access gives you access to use all Helsenorge services. This means everything included in Basic and Basic+, as well as viewing information about e.g. appointments and test results and receiving letters, forms and similar for completion.

    This means that you will have access to:

    • view information about your GP
    • view the status of your exemption card and user fees
    • view data registered about you in the health register service, such as prescriptions, summary care record(Kjernejournal) and vaccinations. You will not have access to these services via Helsenorge, but you will be able to view your data in the health registers.
    • view information about any research projects you are participating in
    • change GP and register for the waiting list of a GP who does not have any space available
    • request correction of errors in the registers
    • manage your profile settings
    • obtain an overview of your consent and opt-outs
    • view your test results
    • view your patient records and entries made by healthcare professionals
    • request correction of errors in your patient records
    • request repeat prescriptions
    • book and manage appointments
    • communicate with your treatment providers and other healthcare contacts
    • register data in your summary care record (Kjernejournal)
    • use new services that are directly linked to prevention, treatment or monitoring of your health
    • obtain an overview of your referrals
    • obtain an overview of healthcare contacts
    • access online courses or videos to help you manage your health and life situation

More about the service

  • This service requires consent at Basic access level or higher.

    If you wish to check the level of consent you have given or change your consent, you can do this under Privacy settings.

  • In order to use this service on behalf of others for whom you do not have parental responsibility, they must grant you power of attorney for the service area number 1: Access to information registered about you.

    More about representing other people on Helsenorge

  • You can use this service on behalf of children under 16 you have custody of, but only if at least one parent is registered in the National Population Register at the same address as the child:

    • If one or more of the parents are registered at the same address as the child, both parents will be able to represent the child.
    • If neither parent is registered at the same address as the child, neither of them will be able to represent the child.

    Click here for more information about representing a child on Helsenorge.

    From 16 years of age

    When a child for whom you have parental responsibility turns 16 years of age, you will no longer have access to their health data. In order to gain access, the young person can either log in to Helsenorge or give you power of attorney.

  • Unlisted address is often referred to as «confidential address» or «blocked address».

    This service is available to people with an unlisted address.

    If this service contains information from another service that is not accessible to you because of the confidential address, you will also not be able to see this information here.

    If you live at a confidential address, you will not be able to represent others at Helsenorge, nor will others be able to act on your behalf.