Get help choosing a treatment centre

Waiting times between treatment centres can vary considerably. Here, we explain how you can get help to choose the treatment centre that is best for you.

Illustrasjon av folk i helsekø

On the Choose a treatment centre page, you can compare waiting times and the number of investigations and treatments that are carried out. 

The wizard explains how to choose and/or switch between treatment centres.

Using quality indicators when choosing a treatment centre

When choosing a treatment centre, many patients want to know which ones are “best”. The national quality indicators can provide some information about the quality of health services.

See all quality indicators on the website of the Norwegian Directorate of Health (, in Norwegian)

Need help?

If you have any questions, please call Guidance Helsenorge on 23 32 70 00. 

If you would like individual advice, you will be forwarded to a patient advisor. You can also call a patient advisor directly on 24 24 05 00. The patient advisers are nurses who have experience of the specialist health service and are covered by a duty of confidentiality.

The patient advisors can provide information regarding the specialist health service's services:

  • Waiting times and treatment options at:
    • public sector hospitals
    • private treatment centres with an agreement with a regional health trust 
    • private treatment centres authorised by Helfo 
    • contract specialists(psychologists and specialist doctors)
  • The Health and Work scheme
  • how to switch hospitals
  • your rights in the specialist health service

The phone lines are open every weekday from 9:00 AM to 3:00 PM.

Content provided by The Norwegian Directorate of Health

Last updated Thursday, May 11, 2023