Exemption card and user fees

About Exemption card and user fees ("Frikort og egenandeler")

Here you can see the status of your healthcare exemption card, if you have one, and user fees you have paid for healthcare.

You get a healthcare exemption card ("frikort") when you have paid over a certain amount in user fees ("egenandeler"). When you show a healthcare exemption card, you do not have to pay user fees for the rest of the calendar year.

The current exemption card scheme applies to various services. The scheme is automated.

On 1 January 2021, the deductible ceilings 1 and 2 were merged into one exemption card scheme. The services that presviously earned user fee credit towards exemption cards for health services, will continue to do so.

From 1 January 2021, there will only be one single exemption card scheme in Norway, instead of two schemes, as before.

This means that you can use the same exemption card for all the health services that are currently covered by the two different exemption cards.

With an exemption card for health services, you do not have to pay user fees for the rest of the calendar year. There will be a common user fee ceiling for all the services that are currently included in the exemption card scheme. The new user fee ceiling is NOK 2460.

The purpose of the merger is to make the scheme easier for the inhabitants, and to alleviate the users who currently have the highest expenses.

The services that currently earn user fee credit towards exemption cards for health services, will continue to do so.

You can find your exemption card, check registered user fees and change your account number in the Exemption card and user fees ("Frikort og egenandeler") service at helsenorge.no. Remember that most therapists may check if you have a free card by using the Norwegian Directorate of Health's inquiry service.

User fees from treatment by a doctor, physiotherapist, psychologist, outpatient clinic, laboratory and X-ray institute can provide user fee credit towards exemption cards. There may also be user fees for medicines on "blue prescription", some dental treatments, some rehabilitation stays and some treatment trips abroad.