Exemption card and user fees

About Exemption card and user fees ("Frikort og egenandeler")

Here you can see the status of your healthcare exemption card, if you have one, and user fees you have paid for healthcare.

You get a healthcare exemption card ("frikort") when you have paid over a certain amount in user fees ("egenandeler"). When you show a healthcare exemption card, you do not have to pay user fees for the rest of the calendar year.

The current exemption card scheme applies to various services. The scheme is automated.

On 1 January 2021, the deductible ceilings 1 and 2 were merged into one exemption card scheme. The services that presviously earned user fee credit towards exemption cards for health services, will continue to do so.

Helfo will no longer send exemption card for health services on paper to digital users.

You can find your exemption card and check registered user fees by usingthe Exemption card and user fees ("Frikort og egenandeler") service while logged in at helsenorge.no.

Inhabitants who have not registered at helsenorge.no or do not use a digital mailbox (Digipost or e-Boks) will still receive the paper version of the exemption card for health services in the mail.

Please note that pharmacies and most public health providers can check if you have an exemption card by using a digital service developed by The Directorate of Health (Helsedirektoratet).