All GPs must offer appointment booking, prescription renewals, and contact with the medical practice through Helsenorge. GPs may also offer video consultations and e-consultations through Helsenorge.
You can also find the contact information for your medical practice there.
Helsenorge adheres to strict requirements relating to security and data protection. You can exchange information securely with your GP via Helsenorge.
To use GP services, you must consent to Full Access under Settings and Your consent to use Helsenorge.
Book appointment
You can book a face-to-face appointment at the doctor’s surgery. Find an available appointment that suits you. You will be notified when the GP has confirmed or rejected your appointment.
Log in to book an appointment with your GP.
Video appointments with your GP
If your GP offers video appointments via Helsenorge, you can select this option under “Book appointment”. The standard user fee is payable for video appointments with your GP.
Request repeat prescription
You can ask your GP to issue a repeat prescription. You can also see an overview of your prescriptions and how much is left on your prescriptions. You can view all expired prescriptions for a period of 12 months back in time.
Log in to view and request repeat prescriptions.
Contact the doctor’s surgery
You can contact the doctor’s surgery with questions about e.g. parking or holidays. You will not receive medical care or answers to medical questions here.
Log in to contact your doctor’s surgery
E-consultation – send a message to your GP
Many GPs offer e-consultations through Helsenorge. An e-consultation is a written message that you send to your GP. It is suitable for situations that are not urgent and do not require an in-person appointment.
An e-consultation cannot be used to request a sick note unless this has been agreed with your GP in advance. You will usually receive a response within 5 working days. You will receive a notification from Helsenorge when you have received a reply.
You pay the usual user fee. Log in to start an e-consultation with your GP.
Changing GP
You can find and change your GP via Helsenorge. If your preferred GP is not available, you can join the waiting list. More about changing your GP.
Find and change your GP.
GP services for children
You can use Helsenorge on behalf of your child until they reach the age of 16.To access your child’s profile on Helsenorge, at least one parent must be registered at the same address as the child.
With parental consent, young people between 13 and 16 years of age can use certain services on Helsenorge independently.