A number of municipal health and care services use Helsenorge. If you access services such as home care, physiotherapy, user-controlled personal assistance (BPA) or mental healthcare, you can check whether you can communicate with the service via Helsenorge.
You will be able to:
- Send and receive messages
- View your appointments
- Cancel appointments
- Receive notifications of completed home visits
The offering varies between municipalities
All municipalities list the contact details of their health and care services on Helsenorge. More and more municipalities are also providing an overview of appointments and the option to send and receive messages.
You can log in to Helsenorge and go to Health contacts to check which services you can contact in your municipality.
View and cancel appointments
You can view your appointments with the health services in your municipality on Helsenorge, for example visits from the home care service, vaccination appointments or other services in the municipality.
Log in and go to Appointments to view your appointments. You can also cancel appointments or request a new appointment.
Receive notifications of completed home visits
You can choose to receive a notification when a home visit has taken place. This can also be useful for next of kin who wish to be kept informed. Read more about notifications from Helsenorge.
Watch a video on how to communicate with the home care service on Helsenorge
Would you like help from next of kin?
You can grant power of attorney for others to use Helsenorge on your behalf. You decide who to grant power of attorney to. With power of attorney, your next of kin can book appointments on your behalf, view your appointments with the health service and receive notifications when you have had a home visit. The individuals to whom you grant power of attorney must be 18 years of age or older. You can revoke the power of attorney at any time. Read more about power of attorney.