Logging in to Helsenorge
You can use BankID, BankID on mobile, Buypass ID on smart card, Buypass ID on mobile or Commfides e-ID to log in to Helsenorge services.
As a user or relative, you can use Helsenorge for digital contact or communication with the municipal home healthcare services. Many municipalities offer this service, but not all.
Just over half of Norway's population has access to digital communication with the home service through Helsenorge.
See whether your municipality offers digital communication with the home service through Helsenorge
If you have access to communicate with the home service through Helsenorge, you can, for example, send and receive messages, view appointments and receive notifications about home visits, or give other people access to your Helsenorge services.
You can safely communicate with your healthcare contacts, for example your GP, hospital or home care provider, when it suits you.
The messages are saved so that you have an overview of all messages you send or receive. When you receive a message at Helsenorge, you will also be notified by SMS or e-mail.
In the calendar, you can see your appointments and can cancel the ones you don't need.
At Helsenorge, you can view appointments you have with the healthcare services in your municipality, such as visits from a public health nurse. Log in to Helsenorge and go to Appointments (Timeavtaler) to view your appointments.
You can choose to receive notifications concerning new messages at Helsenorge. You can receive notifications by text message or e-mail. Log in and click on your name in the top right-hand corner of the screen, and select Contact details and notification set-up (Kontaktinformasjon og varseloppsett).
You can grant other people power of attorney to use the service on your behalf. You decide who you wish to grant power of attorney to, but they must be at least 18 years of age. You can withdraw the power of attorney at any time via Helsenorge.
How to give other people power of attorney on your behalf on Helsenorge
When a home visit has been made, you can receive notifications by e-mail or text message. If you are a next of kin of someone who receives home healthcare services, you can easily keep track of the support services they receive at home.
This is done as follows:
Read more about notifications and access on Helsenorge
If you have any questions about using the digital service, call the Helsenorge helpline on 23 32 70 00.
If you have any questions about the home healthcare services you receive, please contact your municipality.
You can use BankID, BankID on mobile, Buypass ID on smart card, Buypass ID on mobile or Commfides e-ID to log in to Helsenorge services.
Information about which health and care services the municipalities are obliged to offer their inhabitants.