Child coordinator

Families with a child with a serious illness, injury or disability who need certain welfare services are entitled to be assigned a child coordinator. Child coordinators are responsible for coordinating the provision of welfare services to families and their children, and for ensuring that the municipality fulfils its responsibilities concerning the provision and follow-up of services.

Coordinator in conversation with a young couple

Who is entitled to a child coordinator?

Your family will be entitled to a child coordinator if:

  • your family has a child under the age of 18 or is expecting a child,
  • who has a serious illness, injury or disability, and
  • who will need long-term and complex or coordinated health and care services and other welfare services

Right of appeal

You have the right to appeal if you believe your right to a child coordinator has not been upheld.

What the child coordinator will help families with

The responsibilities of a child coordinator include:

  • coordinating the services provided to the family and child,
  • creating and maintaining an overview and helping to ensure that the municipality fulfils its responsibilities regarding support and special provision for the family and child in the form of health and care services and other welfare services. This includes:
    • actively working to ensure that the family and child receive the support they need from the welfare services
    • guiding the family and child in their interaction with different areas of the support system
  • ensuring that the family and child receive information and guidance on the provision of health and care services, other welfare services and patient and user organisations
  • ensuring progress in the work on an individual plan

How to get a child coordinator

Your local municipality is responsible for appointing a child coordinator for your family. If the municipality becomes aware that you may be entitled to a child coordinator, they will provide you with guidance concerning your rights and assess whether or not you are entitled to a child coordinator if you would like one.

You can also request a child coordinator on your own initiative. You can ask for a child coordinator either verbally or in writing.

The municipality can only appoint a child coordinator with the consent of the parents or the person who gives their consent on behalf of the child.

Guidelines and regulations

Health and Social Services Ombudsman

The ombudsman can help you with questions about health services and provide advice and guidance concerning your rights.

Content provided by The Norwegian Directorate of Health

The Norwegian Directorate of Health. Child coordinator . [Internet]. Oslo: The Norwegian Directorate of Health; updated Monday, December 19, 2022 [retrieved Monday, February 26, 2024]. Available from: https://www.helsenorge.no/en/health-rights-in-norway/barnekoordinator/

Last updated Monday, December 19, 2022