Families with a child with a serious illness, injury or disability who need certain welfare services are entitled to be assigned a child coordinator. Child coordinators are responsible for coordinating the provision of welfare services to families and their children, and for ensuring that the municipality fulfils its responsibilities concerning the provision and follow-up of services.
Illustration: Aleksandr Davydov /Mostphotos
Who is entitled to a child coordinator?
Right of appeal
What the child coordinator will help families with
How to get a child coordinator
Guidelines and regulations
Who is entitled to a child coordinator?
Your family will be entitled to a child coordinator if:
your family has a child under the age of 18 or is expecting a child,
who has a serious illness, injury or disability, and
who will need long-term and complex or coordinated health and care services and other welfare services
Right of appeal
You have the right to appeal if you believe your right to a child coordinator has not been upheld.
What the child coordinator will help families with
The responsibilities of a child coordinator include:
coordinating the services provided to the family and child,
creating and maintaining an overview and helping to ensure that the municipality fulfils its responsibilities regarding support and special provision for the family and child in the form of health and care services and other welfare services. This includes:
actively working to ensure that the family and child receive the support they need from the welfare services
guiding the family and child in their interaction with different areas of the support system
ensuring that the family and child receive information and guidance on the provision of health and care services, other welfare services and patient and user organisations
ensuring progress in the work on an individual plan
Your local municipality is responsible for appointing a child coordinator for your family. If the municipality becomes aware that you may be entitled to a child coordinator, they will provide you with guidance concerning your rights and assess whether or not you are entitled to a child coordinator if you would like one.
You can also request a child coordinator on your own initiative. You can ask for a child coordinator either verbally or in writing.
The municipality can only appoint a child coordinator with the consent of the parents or the person who gives their consent on behalf of the child.