Child coordinator

Who is entitled to a child coordinator?

Your family will be entitled to a child coordinator if:

• your family has a child under the age of 18 or is expecting a child,
• who has a serious illness, injury or disability, and
• who will need long-term and complex or coordinated health and care services and other welfare services

Right of appeal

You have the right to appeal if you believe your right to a child coordinator has not been upheld.

Right to complain

You have the right to complain if you believe your rights as a patient have not been upheld, or if you believe you have not received the health or care services you are entitled to.

Illustration: Eugenio Marongiu / Johnér Bildbyrå AB

What the child coordinator will help families with

The responsibilities of a child coordinator include:

• coordinating the services provided to the family and child,
• creating and maintaining an overview and helping to ensure that the municipality fulfils its responsibilities regarding support and special provision for the family and child in the form of health and care services and other welfare services. This includes:
  • actively working to ensure that the family and child receive the support they need from the welfare services
  • guiding the family and child in their interaction with different areas of the support system
• ensuring that the family and child receive information and guidance on the provision of health and care services, other welfare services and patient and user organisations
• ensuring progress in the work on an individual plan

Individual care plan and coordinator

Anyone in need of long-term and coordinated health and care services is entitled to have an individual care plan prepared for them.

Illustration: Johnér Bildbyrå AB

How to get a child coordinator

Your local municipality is responsible for appointing a child coordinator for your family. If the municipality becomes aware that you may be entitled to a child coordinator, they will provide you with guidance concerning your rights and assess whether or not you are entitled to a child coordinator if you would like one.

You can also request a child coordinator on your own initiative. You can ask for a child coordinator either verbally or in writing.

The municipality can only appoint a child coordinator with the consent of the parents or the person who gives their consent on behalf of the child.

Guidelines and regulations