How to represent other people at Helsenorge
You can use the services offered on helsenorge.no on behalf of someone else. There are several ways of doing this.
You can contact the healthcare services in your municipality easily and securely via helsenorge.no. You can send and receive messages, view appointments and receive notifications about previous visits. For a limited period, this only applies if your district or municipality is taking part in the trial.
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If you receive healthcare services from your municipality and live in an area which provides such services via helsenorge.no, you can for example:
The service is gradually being extended to cover more municipalities. You will find an overview of the municipalities that are participating here.
At helsenorge.no, you can view appointments you have with the healthcare services in your municipality, such as visits from a public health nurse. Log in to helsenorge.no and go to Timeavtaler (Appointments) to view your appointments.
You can grant other people power of attorney to use the service on your behalf. You decide who you wish to grant power of attorney to, but they must be at least 18 years of age. You can withdraw the power of attorney at any time via helsenorge.no.
To use helsenorge.no on behalf of someone else, you must log in as yourself first. You then choose who you want to view information for or carry out services on behalf of.
You can use the services offered on helsenorge.no on behalf of someone else. There are several ways of doing this.
You can choose to receive notifications concerning new messages at helsenorge.no. You can receive notifications by text message or e-mail. Log in and click on your name in the top right-hand corner of the screen, and select Kontaktinformasjon og varseloppsett (Contact details and notification set-up).
If you use helsenorge.no on behalf of someone else, you can change the notification set-up in the same way.
Learn more about notifications at helsenorge.no.
When a home visit has been made, you can receive notifications by e-mail or text message. If you are a next of kin of someone who receives home healthcare services, you can easily keep track of the support services they receive at home.
This is done as follows:
If you have any questions about using the digital service, call the helsenorge.no helpline on 23 32 70 00.
If you have any questions about the home healthcare services you receive, please contact your municipality.
You can use BankID, BankID on mobile, Buypass ID on smart card, Buypass ID on mobile or Commfides e-ID to log in to Helsenorge services.
Content provided by Norsk Helsenett
Last updated Monday, August 26, 2019