Browser support for helsenorge.no

We recommend always using the latest version of your browser. The latest version typically provides higher-level security than previous versions.

We test these browsers

We test the most recent and second-most recent version of browsers used by two per cent or more of visitors to helsenorge.no.

These are currently the following browsers:

Computer

  • Microsoft Edge
  • Google Chrome
  • Mozilla Firefox
  • Apple Safari

Mobile phone and tablet

  • Apple Safari on iPhones and iPads
  • Google Chrome and Android browser on Android devices

Please note that it may take a while before we finish testing a new browser release.

You should always use the most up-to-date version of your browser.  This will typically provide a higher level of security than old versions. Learn more about software updates here (nettvett.no).

What we test for

When we test browsers, we check whether:

  • web pages display correctly on different screen sizes
  • the appearance and features work as expected
  • web pages are in compliance with universal design laws and regulations

If you can't get Helsenorge to work

If you can't get helsenorge.no to work, try:

  • updating your browser to its latest version
  • use one of the other browsers listed above

If you still can't do what you wanted to, please tell us about the problem you’re experiencing.

Example

Norah is using an iPad that is too old to install operating system updates.

The Safari browser is only updated when the operating system gets updated. This means that Norah is using an outdated version of the Safari browser, and is unable to access all the services on the Helsenorge site.

Norah will have to use an updated browser on another device, such as her mobile or personal computer.

Report errors

The fact that a browser has been tested by us does not mean that errors won’t occur from time to time.  We greatly appreciate feedback from users experiencing problems with our website.

Report an error using the contact form, explain the problem you’re experiencing and include a link to the page you were on.

Guidance Helsenorge

23 32 70 00

Monday-Friday from 08:00 to 15:30

Content provided by Norsk Helsenett

Norsk Helsenett. Browser support for helsenorge.no. [Internet]. Oslo: The Norwegian Directorate of Health; updated Friday, June 2, 2023 [retrieved Friday, March 1, 2024]. Available from: https://www.helsenorge.no/en/personvern-og-nettsikkerhet/browser-support-helsenorge/

Last updated Friday, June 2, 2023