Helsenorge from the age of 16

Anyone aged 16 or over can log in to Helsenorge. You are then what is known as ‘legally competent under health law’. Your parents will no longer be able to view any information about you or perform any actions on Helsenorge on your behalf without your permission.

On Helsenorge, you can for example view your prescriptions, COVID-19 test results and COVID-19 certificate. You can also see what health information has been registered about you or have a video consultation with your doctor.

Creating a user account on Helsenorge

You must use BankID, Buypass or Commfides to log in to Helsenorge.

When you log in for the first time, you will be prompted to create a user. You must choose how and to what extent you will use the services on Helsenorge, i.e. what level of consent you want to have.

Your parents may have already set up a user account for you and chosen a consent level for you. If you wish, you can change the consent level that your parents chose. You do this under Privacy settings.

You are legally competent once you turn 16

From the age of 16, you can make your own decisions concerning your health. This is known as being legally competent under health law. When you are legally competent, you decide for yourself whether you should have certain treatments and who should know what about your health.

However, there are some exceptions. For example, even if you are legally competent, you cannot refuse to have cancer treatment or a blood transfusion. In such cases, the people who are legally responsible for you (have custody of you) will make such decisions. This applies until you reach 18 years of age.

You can involve your parents

As a legally competent person, your parents will no longer be able to view your health information or perform any actions on Helsenorge on your behalf.

If you would still like your parents to be kept informed or remain in contact with your treatment providers after you have reached the age of 16, you can still allow this if you wish.

You must then give one or both of your parents power of attorney, so that they can continue to support you and your health on Helsenorge.

View your powers of attorney

Here, you can authorise other people to use services on Helsenorge on your behalf. You can also be given corresponding powers of attorney by other people.

Power of attorney

You may give power of attorney to other people to use services at Helsenorge on your behalf, and you may obtain a corresponding power of attorney from others.

You are entitled to give your opinion or state your wishes when you go to the doctor

The information you are given should be clear and understandable

When you visit a doctor, hospital or public health nurse or have a video consultation on Helsenorge, you have the right to receive information about your health and the treatment you need in a way that you can understand.

You must be heard

You have the right to say what you think, and a strong emphasis must be placed on your opinion, no matter how old you are. You are entitled to an interpreter if you need one.

Will anyone else find out what you and your doctor have been talking about?

Once you have reached the age of 16, healthcare professionals such as public health nurses, doctors and psychologists are covered by a strict duty of confidentiality. This means they are not allowed to tell anyone else what you have told them or why you visited them.

However, there are some exceptions. Health professionals sometimes need to disclose information about you, e.g. to the police or the child welfare services, if there is a risk that you may harm yourself or others, or if it is clear that you are having problems at home. This applies until you reach 18 years of age.

You decide what your parents should know

Public health nurses and doctors will not share any information with your parents about you or what you have told them, unless you give them permission to do so. Giving such permission is known as ‘giving consent’.

Healthcare professionals can sometimes disclose information to your parents even when you are over 16. This applies in cases where the information is necessary to enable your parents to fulfil their responsibilities as parents. You will be informed that the healthcare professional is contacting your parents.

Content provided by Norsk Helsenett

Last updated Monday, August 30, 2021