Using Helsenorge together with your child

With parental consent, young people between 13 and 16 years of age can use certain services at Helsenorge independently. You will not lose access to use Helsenorge on behalf of your child by providing consent.

You are responsible for following up on your child’s health until they turn 16 years of age. Your child will have the legal capacity to make decisions about their own health when they turn 16. This means that they become responsible for their own health and can decide what access to grant to their parents. You will also lose the ability to use Helsenorge on behalf of your child.

You will retain access to the young person’s Helsenorge

By providing parental consent for youth access, the young person will be able to log in and use some of the services themselves from the age of 13. At the same time, you will retain access to Helsenorge on behalf of your child. By using Helsenorge together, the young person will become better equipped to take responsibility before they need to.

No, you will not lose access by providing consent. You can still use Helsenorge on behalf of the young person until they turn 16 years of age. 

Yes, as a parent, you have access to more services and documents than the young person. All the messages you write or receive on behalf of the young person will be hidden from the young person when they log in. The exception is messages that concern the renewal of prescriptions and appointments with the GP and the municipal health service.

Yes. When a young person books an appointment or requests a repeat prescription, you will be able to see that they have done so.

What will the young person get access to with parental consent?

With parental consent, the young person gets access to:

Young people with parental consent will eventually get access to more services, such as booking appointments with the GP. You will be notified via Helsenorge when a new service is available to the young person.

How to give and withdraw consent?

In order to give consent, you need to be registered with parental responsibility for the young person in the Norwegian National Population Register. One of the parents with parental responsibility for the young person must:

  • Have an account at Helsenorge and have used Helsenorge on behalf of the young person 
  • Have the same registered address as the young person 

You can give consent by selecting the child, going to Profile and Settings -> Privacy Settings -> “How do you want to use Helsenorge?” -> Change Settings -> Parental consent for youth access.

Log in here to give consent.

Do you want to withdraw your consent?

You may withdraw consent at any time. If you withdraw consent, the young person will lose access to Helsenorge until they turn 16 years of age and become legally responsible for their own health.

No, it is enough for one parent to consent.

The young person can log in with BankID

The young person logs in using BankID. If they do not have BankID, they can request it from their bank. The young person can also log in using Commfides or Buypass.

Banks operate with different age limits for BankID, see the list of age limits with different banks at bankid.no.

I have given consent but the young person still does not have access

If the young person is unable to view any services, check the level of their consent. As a parent, you must set the consent to “full” in order for the young person to get access to all services available to them.

Guidance Helsenorge

23 32 70 00

Monday-Friday from 08:00 to 15:30

Content provided by Norsk helsenett

Norsk helsenett. Using Helsenorge together with your child. [Internet]. Oslo: The Norwegian Directorate of Health; updated Wednesday, June 18, 2025 [retrieved Tuesday, July 15, 2025]. Available from: https://www.helsenorge.no/en/about-services-on-helsenorge/using-helsenorge-with-your-child/

Last updated Wednesday, June 18, 2025