Patient travel services: asylum seekers and refugees

If you have received treatment that is covered by the public healthcare services, you can apply for a travel allowance to cover your expenses.

As a general rule, expenses on your travel as a patient are covered by a fixed amount per kilometre (the standard rate), regardless of the means of transport you use. You must pay a user fee for the journey unless you have exemption status or an exemption card for public healthcare services (“frikort”). 

Refugees, ‏asylum seekers and their families have the same right as Norwegian citizens to have their expenses on patient travel covered while their asylum application is being processed. This right is in effect from the date the asylum application is registered, and stops if the application is denied. 

How to apply

If you wish to apply for reimbursement for travel expenses incurred, but do not have a Norwegian national ID number or D-number, you must complete a travel expense claim form and send it by post. 

You must attach the following

  • A confirmation of attendance from the healthcare provider
  • Proof of address in Norway (a permanent or necessary temporary place of residence)
  • Other documentation relating to what you want reimbursed 

Send your application to: 
Pasientreiser HF, 
Postboks 2864 Kjørbekk, 
3702 Skien 

Travel expense claim form

Bokmål | Nynorsk | SamiFor the visually impaired

Instructions for completing the travel expense claim form 

Bokmål | Nynorsk | Sami | English

Not that the travel expense claim form is not available in English, but English instructions for completing the form are available at the link above. 
 
If you have a Norwegian national ID number, you can choose whether you want to apply online or by post.

Assisted travel

If you are unable to use public transport, drive or have someone drive you, you may be eligible for assisted travel, which is organised for you by the patient travel office. To be eligible for assisted travel, you must provide health or traffic-related reasons for why you cannot use public transport for all or parts of your journey. 

Your healthcare provider will arrange assisted travel for you if you are eligible for this on medical grounds. If you are unable to drive or have someone drive you, or are unable to use public transport, the hospital authority patient travel office will arrange assisted travel for you. Waiting times can be expected, and several patients will travel together if possible. 

You must pay a user fee for the journey unless you have exemption status or an exemption card for public healthcare services (“frikort”). 

You can call the Patient Travel Office helpline on 05515 for more information. 

Content provided by Patient travel in Norway

Patient travel in Norway. Patient travel services: asylum seekers and refugees . [Internet]. Oslo: The Norwegian Directorate of Health; updated Thursday, April 7, 2022 [retrieved Friday, March 1, 2024]. Available from: https://www.helsenorge.no/en/patient-travel/about/pasientreiser-for-flyktninger-og-asylsokere/

Last updated Thursday, April 7, 2022