Poisons Information Centre

The Norwegian Poison Information Centre answer questions about acute poisonings and give advice about suitable treatment in cases of poisoning. The service is available 24 hours a day, seven days a week. We serve the whole country, and take enquiries from health care professionals, as well as the public.

The main role of the Norwegian Poison Information Centre is to provide specialist expertise to health care professionals and the public on the prevention, diagnosis and management of poisoning.

The specially trained staff answer enquiries about exposure to medical products, biological toxin and chemicals, including household products, natural toxins, pesticides and industrial chemicals. 

We assess whether a particular exposure is hazardous, and give information on the need for treatment and the kind of treatment that should be given. 

In addition to information and counselling by telephone, the Norwegian Poison Information Centre work with surveillance, revision of advisory documentation and quality assurance thereof. Furthermore, work with poisoning prevention in the form of lectures, information brochures, web pages and social media.

Do not wait for clinical signs to occur before you call the Norwegian Poison Information Centre: 22 59 13 00. Keep the number posted in your home or on your mobile phone. 

The poison experts can help you 24 hours a day, seven days a week and have information about the contents of a large range of products. In case of serious or life threatening symptoms, call 113 for help.

​Call (+47) 22 59 13 00 if you suspect poisoning. You will talk to a poison expert, and enquiries can be conducted in English if necessary. In case of serious or life threatening symptoms, call 113 for help.

Declaration according to CLP art. 45 and annex VIII is done through ECHA: https://poisoncentres.echa.europa.eu/home. We accept declarations in English, Norwegian, Swedish and Danish.

You may also have to declare the chemicals to The Norwegian Product Register (national legislation). https://www.environmentagency.no/areas-of-activity/product-register/
The Norwegian Poisons Information Centre has access to both registers.

Before 1/1-2020 the duty to declare according to CLP art. 45 is only through declaration to the Product Register. After this date consumer products to be put on the Norwegian marked must be declared (also) via ECHAS poison centre system. The two systems will co-exist as they have different scope and only partially overlapping information.

For products that are correctly declared to the Product Register before 1/1-2021 the declaration is valid until 1/1-2025 given that the product does not change (according to CLP annex VIII part A, 1.4. and 1.5.)

Please note that the two systems will co-exist, and you may need to declare your product to both places. It was the wish of the Norwegian Product Register and poison centre for a system with one notification covering both systems. Unfortunately, this was not possible due to the strict regulations in article 45.

Appointed body

Appointed bodies according to CLP article 45 is both The National Institute of Public Health (poison centre) and The Environment Agency (The Product Register).

Emergency telephone number in safety datasheet

In section 1.4., you should use our number (+47) 22 59 13 00 as we are the only poison centre in Norway.

Notification of products to the Norwegian Poisons Information Centre

There is no declaration directly to the poison centre. Declaration is made to The Norwegian Product Register and to ECHA:
https://poisoncentres.echa.europa.eu/home

Need more help?

• Ouestions to The Product Register, can be sent to: produktregistret@miljodir.no
• Questions about the registration to ECHA: poisoncentres@echa.europa.eu
• Questions to the Norwegian Poisons Information Centre about CLP art. 45 and annex VIII, can be sent to: mette.ekeland@fhi.no